McDonald's app

“If there's an issue with your order, it can take several minutes to get near enough to an employee to get their attention.”

“I don't want McDonald's to have it (or store it, at least, and associate it with me)”

“The App irritates the living f** out of me. I live about 10 miles outside town and it assures me that when I'm two minutes away, they will start making my order.”

“getting discounts through loyalty programs should be illegal, because people aren't qualified to evaluate the value”

“demanding that I let it track my location at all times in order for it to keep me signed in”

“I do like that McDonalds employees call me Valued Customer instead of the Facebook Name, after enabling one of the app privacy settings.”

“Plus the annoying push notifications for FreeFrydays or whatever.”

“the order is always correct, the packaging is nicer”

“you should see how i can order from the McDonalds app and the food is ready when you show up”

“Every time I checkout the app there is some crazy deal.”

“It's more a fee for not using the app, and if you use the app you'll get charged the highest price McDonald's has decided you will pay.”

“Both things are McDonald's fault. None of these conditions were handled with grace.”

“For a while, you could call the mobile api to submit an order with a price of your choosing. No validation.”

“I've never had a custom order prepared wrong with the kiosk or app”

“I've never once been able to use the McDonald's app over several years and multiple devices.”

“The app is by far the slowest, most unreliable way to place an order with them. Period.”

“Sit down anywhere, fire up the app[1], order whatever, enter the table number and they bring it over.”

“The US app is still laggy (even on the iPhone 17 Pro) and constantly logs you out.”

“there's no user accessible way to make it happen, and you can't (or couldn't) make a new order while one was pending”

“unable to order because they only accepted app orders and I only had access to the Canadian app”

“At least in Japan on iOS, they have their own app, and it’s great.”

“when I touched the icon to open the app, a big M appeared on a bright red screen and then it died and returned to the home screen less than half a second later”

“The mobile app is even worse for me with added latency and surprising(ly delayed) large content changes”

“I know for certain the order-taker got it right”

“the McDonald's app would send me a notification when my food was ready”

“even McDonald's app will refuse to work on a device it considers untrustworthy”

“Points that add up to actually free food.”

“I make a point to only install an app by name if I know the brand (e.g. McDonald's or Taco Bell)”

“valuable because it has all the stores baacking it”

“the order accuracy is what I appreciate”

“Crazy invasive. Guess they want to see how far you drive and what route you get to get there.”

“McDonalds has been shown multiple times to use their app to figure out how much someone is really willing to play for their slop”

“the loyalty discounts I get save me real money”

“the app is exceptionally inconvenient, unless someone else in the car is ordering, as well as privacy intrusive”

“Sure, like paying your local mob boss enhances the experience of not having your legs broken.”

“£2.99 for a McPlant and fries at 3am is a godsend.”

“What could the McDonald’s app possibly offer to warrant allowing it to dictate your attention for even a fraction of a second?”

“I once had the app fail to realize I had picked up my order and I was unable to do new orders.”

“my phone pinged with a notification when I was driving near a mcdonalds. Never again.”

“The app really does enhance the experience, order exactly what you want without human error”