Hacker ApprovedDepartments

DoorDash

The most recommended of 9 grocery delivery services

People recommend DoorDash for convenient restaurant and grocery delivery, saving time and offering more options. The most common caveat is high fees and worker pay concerns.

People recommend DoorDash for convenient restaurant and grocery delivery, saving time and offering more options. The most common caveat is high fees and worker pay concerns.

136 people gave an opinion

recommend it
34
criticize it
102
approval share
25%
Each figure is one person. RecommendsCriticizes

Recommended in 11 of 13 months

  1. November 2025: not recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: not recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: recommended
  9. July 2026: recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: recommended
  13. November 2026: recommended (month in progress)

Why it doesn’t carry the badge

  • 34 people recommend itNeeds 10 or more, met.
  • 0.3 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 11 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Saves time and effort

    “DoorDash and Instacart are godsends for families on the go who don't have time to do all this stuff anymore.”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “I much prefer Doordash to having to call up the restaurant like in the old days”

    Comment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code”

    “it's quite nice when I'm sick or extremely busy”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”
  • Wide choice of restaurants and groceries

    “Apps like Doordash have introduced me to many good restaurants which I've then visited in person.”

    Comment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code”

    “DoorDash etc. gives us a variety of options that we mostly didn't really have before.”

    Comment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

    “DoorDash has a ton of grocery delivery, it's the only one i use for that now”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”
  • Fees worth it for convenience

    “But the fees are barely noticed when feeding my family of 5.”

    Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

    “A subsidized Doordash every month is just an added bonus.”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “I'm paying for that convenience, and I'm fine with it.”

    Comment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”
  • Cheaper than alternatives

    “DoorDash, at least for a while for me, was significantly cheaper than Instacart for grocery delivery”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “Only real option is to use an Uber which is more expensive than using DoorDash.”

    Comment from 30 Oct 2026 in “DoorDash to acquire Instacart”

What people warn about

Each mark is one comment

  • High customer fees and markups

    “IME the cost was much more than that, when you factor in the difference in menu price, the delivery fee, the tip, and the govt surcharges.”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “Delivery services charge ~30% and increasingly police the practice of charging different amounts for items in person vs. in app.”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “Doordash promptly increased their fees to customers by 30-50%, making it the most expensive place to get delivery in the country”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”
  • Exploits gig drivers and workers

    “the part where they use tips to offset driver pay is evil and people should be in prison for it.”

    Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

    “The problem is they use exploitative labor practices”

    Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

    “Abusing my wanting to give hard-working drivers extra is where I draw the line, and it's a damn shame that this is legal.”

    Comment from 3 Jan 2026 in “I'm a developer for a major food delivery app”
  • Unresponsive customer support

    “even if you call they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”

    Comment from 9 Sep 2026 in “How I advertise malicious software on Google Ads”

    “they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”

    Comment from 9 Sep 2026 in “How I advertise malicious software on Google Ads”
  • Unfair to restaurants and customers

    “there's no doubt the restaurant was incentivized to prioritize delivery orders over customers sitting in front of them”

    Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”

    “I don't think the platforms or their terms are fair to restaurants, delivery drivers or perhaps even customers”

    Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

Other grocery delivery services people recommend

The four most recommended other grocery delivery services, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

DoorDash compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
DoorDashThis page3410225%11——
Instacart245132%7——
Amazon Fresh212348%72 yrs3 owners—
Uber Eats164128%9——
McDonald's app124920%7——
See all 9 grocery delivery services, ranked

What people said

40 of the 148 comments that mention it, newest first. Each links to the original comment.

“easily make $2k/month for his rent and survive in the meantime”

RecommendsComment from 1 Nov 2026 in “AI Made Me Homeless”

“DD is a necessary evil they put up with but strongly dislike overall”

MixedComment from 30 Oct 2026 in “DoorDash to acquire Instacart”

“Only real option is to use an Uber which is more expensive than using DoorDash.”

RecommendsComment from 30 Oct 2026 in “DoorDash to acquire Instacart”

“Doordash promptly increased their fees to customers by 30-50%, making it the most expensive place to get delivery in the country”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“having the better DoorDash promos with the better platform”

MixedComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“DoorDash, at least for a while for me, was significantly cheaper than Instacart for grocery delivery”

MixedComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“A subsidized Doordash every month is just an added bonus.”

RecommendsComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“the platforms use every dark pattern and psychological trick in the book to get you to work for less”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“it's quite nice when I'm sick or extremely busy”

MixedComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“there's no doubt the restaurant was incentivized to prioritize delivery orders over customers sitting in front of them”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“Delivery services charge ~30% and increasingly police the practice of charging different amounts for items in person vs. in app.”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“the _availability_ of the service is providing a price-adjustment for urgency that matches my own rational prioritization”

RecommendsComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“IME the cost was much more than that, when you factor in the difference in menu price, the delivery fee, the tip, and the govt surcharges.”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“It's a magic food delivery machine. It's the closest thing to the Star Trek Replicator we have.”

MixedComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“DoorDash has a ton of grocery delivery, it's the only one i use for that now”

RecommendsComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“DoorDash benefits from desperate people who slowly transform their vehicle into cash by laboring thousands of hours.”

CriticizesComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“Here in urban San Diego, there are lots of restaurants with no nearby parking”

RecommendsComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“DoorDash and Instacart are godsends for families on the go who don't have time to do all this stuff anymore.”

RecommendsComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“I am a generally happy customer of both parties for years now”

MixedComment from 29 Oct 2026 in “DoorDash to acquire Instacart”

“I don't like how the delivery companies double-dip by charging both the restaurant AND the customer for a delivery”

CriticizesComment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“DoorDash etc. gives us a variety of options that we mostly didn't really have before.”

MixedComment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“I'm paying for that convenience, and I'm fine with it.”

RecommendsComment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“I don't think the platforms or their terms are fair to restaurants, delivery drivers or perhaps even customers”

CriticizesComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“The problem is they use exploitative labor practices”

MixedComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“gig work sucks. But yes the service is most sensible for higher paid consumers.”

MixedComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“If I want to use it and you don't, that's perfectly fine. Don't use it. I will.”

RecommendsComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“the part where they use tips to offset driver pay is evil and people should be in prison for it.”

MixedComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“But the fees are barely noticed when feeding my family of 5.”

MixedComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“the 30 minutes I saved is worth the $15”

MixedComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“DoorDash is a logistics company performing a service that restaurants do not like running (delivery)”

RecommendsComment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”

“even if you call they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”

CriticizesComment from 9 Sep 2026 in “How I advertise malicious software on Google Ads”

“they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”

CriticizesComment from 9 Sep 2026 in “How I advertise malicious software on Google Ads”

“it gives me a refund for the failed delivery because it didn't score me as doing fraud”

RecommendsComment from 17 Jun 2026 in “The Competitive Moat That AI Can't Replicate”

“Uber and Doordash are both examples of abusing workers and their resources to externalize costs on the worker”

CriticizesComment from 11 May 2026 in “Software engineering may no longer be a lifetime career”

“Apps like Doordash have introduced me to many good restaurants which I've then visited in person.”

RecommendsComment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code”

“I much prefer Doordash to having to call up the restaurant like in the old days”

RecommendsComment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code”

“They take 30% of the order from the store owner after adding their own additional fees to the order that customers pay.”

CriticizesComment from 29 Jan 2026 in “Apple to Soon Take Up to 30% Cut from All Patreon Creators in iOS App”

“all DoorDash does is give you the consumer more options”

RecommendsComment from 13 Jan 2026 in “Postal Arbitrage”

“they kept the restaurant industry alive during the pandemic”

RecommendsComment from 13 Jan 2026 in “Postal Arbitrage”

“Abusing my wanting to give hard-working drivers extra is where I draw the line, and it's a damn shame that this is legal.”

CriticizesComment from 3 Jan 2026 in “I'm a developer for a major food delivery app”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.