DoorDash
The most recommended of 9 grocery delivery services
People recommend DoorDash for convenient restaurant and grocery delivery, saving time and offering more options. The most common caveat is high fees and worker pay concerns.
People recommend DoorDash for convenient restaurant and grocery delivery, saving time and offering more options. The most common caveat is high fees and worker pay concerns.
136 people gave an opinion
- recommend it
- 34
- criticize it
- 102
- approval share
- 25%
Recommended in 11 of 13 months
- November 2025: not recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: not recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: recommended
- July 2026: recommended
- August 2026: recommended
- September 2026: recommended
- October 2026: recommended
- November 2026: recommended (month in progress)
Why it doesn’t carry the badge
- 34 people recommend itNeeds 10 or more, met.
- 0.3 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 11 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Saves time and effort
“DoorDash and Instacart are godsends for families on the go who don't have time to do all this stuff anymore.”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “I much prefer Doordash to having to call up the restaurant like in the old days”
Comment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code” “it's quite nice when I'm sick or extremely busy”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” - Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”
Wide choice of restaurants and groceries
“Apps like Doordash have introduced me to many good restaurants which I've then visited in person.”
Comment from 26 Apr 2026 in “The West Forgot How to Make Things. Now It's Forgetting How to Code” “DoorDash etc. gives us a variety of options that we mostly didn't really have before.”
Comment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why” “DoorDash has a ton of grocery delivery, it's the only one i use for that now”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” - Comment from 13 Jan 2026 in “Postal Arbitrage”
Fees worth it for convenience
“But the fees are barely noticed when feeding my family of 5.”
Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why” “A subsidized Doordash every month is just an added bonus.”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “I'm paying for that convenience, and I'm fine with it.”
Comment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why” - Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”
Cheaper than alternatives
“DoorDash, at least for a while for me, was significantly cheaper than Instacart for grocery delivery”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “Only real option is to use an Uber which is more expensive than using DoorDash.”
Comment from 30 Oct 2026 in “DoorDash to acquire Instacart”
What people warn about
Each mark is one comment
High customer fees and markups
“IME the cost was much more than that, when you factor in the difference in menu price, the delivery fee, the tip, and the govt surcharges.”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “Delivery services charge ~30% and increasingly police the practice of charging different amounts for items in person vs. in app.”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “Doordash promptly increased their fees to customers by 30-50%, making it the most expensive place to get delivery in the country”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” - Comment from 29 Jan 2026 in “Apple to Soon Take Up to 30% Cut from All Patreon Creators in iOS App”
- Comment from 24 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”
Exploits gig drivers and workers
“the part where they use tips to offset driver pay is evil and people should be in prison for it.”
Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why” “The problem is they use exploitative labor practices”
Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why” “Abusing my wanting to give hard-working drivers extra is where I draw the line, and it's a damn shame that this is legal.”
Comment from 3 Jan 2026 in “I'm a developer for a major food delivery app” - Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”
- Comment from 11 May 2026 in “Software engineering may no longer be a lifetime career”
- Comment from 29 Oct 2026 in “DoorDash to acquire Instacart”
Unresponsive customer support
“even if you call they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”
Comment from 9 Sep 2026 in “How I advertise malicious software on Google Ads” “they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”
Comment from 9 Sep 2026 in “How I advertise malicious software on Google Ads” Unfair to restaurants and customers
“there's no doubt the restaurant was incentivized to prioritize delivery orders over customers sitting in front of them”
Comment from 29 Oct 2026 in “DoorDash to acquire Instacart” “I don't think the platforms or their terms are fair to restaurants, delivery drivers or perhaps even customers”
Comment from 23 Sep 2026 in “DoorDash Spent $1.4M Trying to Stop Mamdani from Becoming Mayor. Now We Know Why”
Other grocery delivery services people recommend
The four most recommended other grocery delivery services, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| DoorDashThis page | 34 | 102 | 25% | 11 | — | — |
| Instacart | 24 | 51 | 32% | 7 | — | — |
| Amazon Fresh | 21 | 23 | 48% | 7 | 2 yrs3 owners | — |
| Uber Eats | 16 | 41 | 28% | 9 | — | — |
| McDonald's app | 12 | 49 | 20% | 7 | — | — |
What people said
40 of the 148 comments that mention it, newest first. Each links to the original comment.
“easily make $2k/month for his rent and survive in the meantime”
“DD is a necessary evil they put up with but strongly dislike overall”
“Only real option is to use an Uber which is more expensive than using DoorDash.”
“Doordash promptly increased their fees to customers by 30-50%, making it the most expensive place to get delivery in the country”
“having the better DoorDash promos with the better platform”
“DoorDash, at least for a while for me, was significantly cheaper than Instacart for grocery delivery”
“A subsidized Doordash every month is just an added bonus.”
“the platforms use every dark pattern and psychological trick in the book to get you to work for less”
“it's quite nice when I'm sick or extremely busy”
“there's no doubt the restaurant was incentivized to prioritize delivery orders over customers sitting in front of them”
“Delivery services charge ~30% and increasingly police the practice of charging different amounts for items in person vs. in app.”
“the _availability_ of the service is providing a price-adjustment for urgency that matches my own rational prioritization”
“IME the cost was much more than that, when you factor in the difference in menu price, the delivery fee, the tip, and the govt surcharges.”
“It's a magic food delivery machine. It's the closest thing to the Star Trek Replicator we have.”
“DoorDash has a ton of grocery delivery, it's the only one i use for that now”
“DoorDash benefits from desperate people who slowly transform their vehicle into cash by laboring thousands of hours.”
“Here in urban San Diego, there are lots of restaurants with no nearby parking”
“DoorDash and Instacart are godsends for families on the go who don't have time to do all this stuff anymore.”
“I am a generally happy customer of both parties for years now”
“I don't like how the delivery companies double-dip by charging both the restaurant AND the customer for a delivery”
“DoorDash etc. gives us a variety of options that we mostly didn't really have before.”
“I'm paying for that convenience, and I'm fine with it.”
“I don't think the platforms or their terms are fair to restaurants, delivery drivers or perhaps even customers”
“The problem is they use exploitative labor practices”
“gig work sucks. But yes the service is most sensible for higher paid consumers.”
“If I want to use it and you don't, that's perfectly fine. Don't use it. I will.”
“the part where they use tips to offset driver pay is evil and people should be in prison for it.”
“But the fees are barely noticed when feeding my family of 5.”
“the 30 minutes I saved is worth the $15”
“DoorDash is a logistics company performing a service that restaurants do not like running (delivery)”
“even if you call they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”
“they just say some specialised team needs to look at it and they'll email you back, surprise, they never do.”
“it gives me a refund for the failed delivery because it didn't score me as doing fraud”
“Uber and Doordash are both examples of abusing workers and their resources to externalize costs on the worker”
“Apps like Doordash have introduced me to many good restaurants which I've then visited in person.”
“I much prefer Doordash to having to call up the restaurant like in the old days”
“They take 30% of the order from the store owner after adding their own additional fees to the order that customers pay.”
“all DoorDash does is give you the consumer more options”
“they kept the restaurant industry alive during the pandemic”
“Abusing my wanting to give hard-working drivers extra is where I draw the line, and it's a damn shame that this is legal.”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.