Twenty CRM
Ranked 4 of 4 CRM software by recommenders
Recommended as a less bloated, open-source CRM with built-in agent features. Critics say a coding agent could rebuild it, and the readme draws complaints.
Recommended as a less bloated, open-source CRM with built-in agent features. Critics say a coding agent could rebuild it, and the readme draws complaints.
14 people gave an opinion
- recommend it
- 6
- criticize it
- 8
- approval share
- 43%
Recommended in 6 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: recommended
- April 2026: not recommended
- May 2026: not recommended
- June 2026: recommended
- July 2026: not recommended
- August 2026: not recommended
- September 2026: not recommended
- October 2026: not recommended
- November 2026: not recommended (month in progress)
Why it doesn’t carry the badge
- 6 people recommend itNeeds 10 or more, not met.
- 0.7 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 6 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Agent features built in
“No idea why attio/twenty are soooo bad at this.”
Comment from 14 Jun 2026 in “Ask HN: What are you working on? (June 2026)” “The AI integration is what I use most now.”
Comment from 7 Mar 2026 in “Show HN: CRM-CLI – A local-first personal CRM for the terminal with MCP server” Open source, can be built on
“Look at Twenty, an open-source CRM, and make it work in our tech stack for our sales needs”
Comment from 21 Feb 2026 in “A16Z partner says that the theory that we'll vibe code everything is ' wrong'” “let people build on it, but charge for hosting it”
Comment from 19 Jan 2026 in “Show HN: Dock – Slack minus the bloat, tax, and 90-day memory loss” Good-enough alternative to bloated tools
“Look at Twenty, a CRM, and it's so much less bloated then Salesforce.”
Comment from 6 Feb 2026 on Hacker News “a good-enough alternative”
Comment from 5 Feb 2026 in “AI Is Killing B2B SaaS”
What people warn about
Each mark is one comment
Readme is poor or missing
“The readme on this project is nonsensical, and seems to be full of trivial errors.”
Comment from 2 Aug 2026 in “CRM: An open-source, agentic-first CRM” “There's no time to write a readme after writing 48k lines in less than two days”
Comment from 2 Aug 2026 in “CRM: An open-source, agentic-first CRM” Little novel, built quickly with agent
“Nothing really innovative about this project, nothing you cannot do yourself in two days with a coding agent.”
Comment from 2 Aug 2026 in “CRM: An open-source, agentic-first CRM” “There's no time to write a readme after writing 48k lines in less than two days”
Comment from 2 Aug 2026 in “CRM: An open-source, agentic-first CRM”
Other CRM software people recommend
The three most recommended other CRM software, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| Salesforce | 34 | 121 | 22% | 9 | — | — |
| DenchClaw | 10 | 9 | 53% | 1 | — | — |
| HubSpot | 9 | 16 | 36% | 6 | — | — |
| Twenty CRMThis page | 6 | 8 | 43% | 6 | — | — |
What people said
15 of the 16 comments that mention it, newest first. Each links to the original comment.
“anyone can just submit answers without even entering anything in the input box”
“the whole thing is in Portuguese”
“Nothing really innovative about this project, nothing you cannot do yourself in two days with a coding agent.”
“The readme on this project is nonsensical, and seems to be full of trivial errors.”
“There's no time to write a readme after writing 48k lines in less than two days”
“Worst CRM product name of all time”
“CRM with agent baked in that can properly do stuff.”
“No idea why attio/twenty are soooo bad at this.”
“The AI integration is what I use most now.”
“Look at Twenty, an open-source CRM, and make it work in our tech stack for our sales needs”
“Look at Twenty, a CRM, and it's so much less bloated then Salesforce.”
“a good-enough alternative”
“let people build on it, but charge for hosting it”
“I build a full-featured CRM built with React, shadcn/ui, and Supabase.”
“Check the note regarding enterprise license at the top of the license file.”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.