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Dropbox

Ranked 2 of 14 cloud storage by recommenders

Long-time users praise it as reliable, cross-platform file syncing that just works, though critics complain about feature bloat, pricing tiers and nags pushing users away.

Long-time users praise it as reliable, cross-platform file syncing that just works, though critics complain about feature bloat, pricing tiers and nags pushing users away.

306 people gave an opinion

recommend it
140
criticize it
166
approval share
46%
Each figure is 5 people. RecommendsCriticizes

Recommended in 12 of 13 months

  1. November 2025: recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: recommended
  9. July 2026: recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: recommended
  13. November 2026: not recommended (month in progress)

Owned for 12 years

Median of the 16 owners who said how long they have had it.

Each square is one year.

Why it doesn’t carry the badge

  • 140 people recommend itNeeds 10 or more, met.
  • 0.8 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 12 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Reliable file syncing that just works

    “it's really amazing at... Syncing files. I use it pretty creatively with large numbers of files and large volumes and it just works reliably.”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

    “they still have the best file sync platform of the big providers, easily beating onedrive and Google drive for reliability”

    Comment from 20 Sep 2026 in “Dropbox's Jan 1st 2027 terms of service”

    “Third-party vendors like DropBox, Box and many others have made products that look like OneDrive but actually work”

    Comment from 7 Jan 2026 in “Everyone hates OneDrive, Microsofts cloud app that steals and deletes files”
  • Simple storage without extra cruft

    “I've been a paying customer since their early days. Their value, at least in my view, lies precisely in that they are just a file storage SaaS.”

    Comment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

    “from a user point of view it is really attractive to have storage services that are JUST storage”

    Comment from 12 Aug 2026 in “Dropbox, loved by the masses, a shareholder dead end”

    “I dislike the obfuscation so many photo storage solutions use. I want my files and my folders.”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”
  • Works across all platforms and devices

    “as a cross platform, standalone file syncing experience I've been a happy paying subscriber for nearly 19 years and counting”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

    “The value is in the client (DropBox in my case) seamlessly working across all my devices.”

    Comment from 7 Apr 2026 in “Show HN: Stop paying for Dropbox/Google Drive, use your own S3 bucket instead”

    “Dropbox helped here. They had a Linux client and a Mac client and kept both in sync.”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”
  • Years of satisfied paid use

    “I've been a paying customer since their early days. Their value, at least in my view, lies precisely in that they are just a file storage SaaS.”

    Comment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

    “as a cross platform, standalone file syncing experience I've been a happy paying subscriber for nearly 19 years and counting”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

    “As a customer of DropBox since ~2011 I would say they've been an outstanding success.”

    Comment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

What people warn about

Each mark is one comment

  • Feature churn and bloat

    “Needing to constantly stay abreast of feature churn to make sure I understand how and where my files are stored is not for me”

    Comment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

    “It's now a fundamentally different product than the original, and has re-created exactly the problem the original solved.”

    Comment from 5 Mar 2026 in “Good software knows when to stop”

    “Adding more features just to chase new user growth often comes at the expense of confusing the existing user base”

    Comment from 5 Mar 2026 in “Good software knows when to stop”
  • Awkward pricing tiers

    “I always thought it was a shame that Dropbox never had a tier between its free tier which is not usable and its first paid tier.”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

    “A huge unforced error though is that the starting price for individual plans is $20/year versus $10/month for Dropbox and Box”

    Comment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”
  • Security and account access problems

    “For a couple hours if you typed in any email on the login page, password checking was skipped and you could login to any account.”

    Comment from 1 Jun 2026 in “The newest Instagram "exploit" is the goofiest I've seen”

    “Dropbox let attackers link unverified Lenovo accounts to unrelated users' Dropbox accounts, without having the user confirm first”

    Comment from 1 Sep 2026 in “Dropbox Security Breach: Hackers Access Accounts Through Authentication Flaw”

    “Kinda wild that someone scraping google's data would prevent me from getting into my PAID (>90$/yr) Dropbox account.”

    Comment from 12 Nov 2025 in “Benchmarking leading AI agents against Google reCAPTCHA v2”
  • Not a true backup service

    “Dropbox did this to me with my actual data. I misunderstood it as a service where I could upload some data, uninstall the client, and expect the data to be there”

    Comment from 24 Jun 2026 in “Ask HN: Yahoo deleted all my emails. Now what?”

    “explaining why Dropbox isn't enough as a backup service and you need Backblaze as an additional layer of protection”

    Comment from 14 Apr 2026 in “Backblaze has stopped backing up your data”

Other cloud storage people recommend

The four most recommended other cloud storage, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Dropbox compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Apple iCloud14423138%133 yrs7 owners—
DropboxThis page14016646%1212 yrs16 owners—
OneDrive8637019%128 yrs6 owners—
Google Drive6613034%125 yrs3 owners—
rsync.net34392%7—Approved
See all 14 cloud storage, ranked

What people said

40 of the 350 comments that mention it, newest first. Each links to the original comment.

“People generally just prefer an icon on desktop to click/tap. And that's the reason Dropbox found its audience.”

MixedComment from 30 Oct 2026 in “If IPv4 were land”

“they still have the best file sync platform of the big providers, easily beating onedrive and Google drive for reliability”

RecommendsComment from 20 Sep 2026 in “Dropbox's Jan 1st 2027 terms of service”

“Dropbox let attackers link unverified Lenovo accounts to unrelated users' Dropbox accounts, without having the user confirm first”

CriticizesComment from 1 Sep 2026 in “Dropbox Security Breach: Hackers Access Accounts Through Authentication Flaw”

“a concern is that Dropbox itself isn't set in amber, at some point it might get rug pulled”

MixedComment from 1 Sep 2026 in “Tell HN: 1Password 7 final retirement notice”

“from a user point of view it is really attractive to have storage services that are JUST storage”

RecommendsComment from 12 Aug 2026 in “Dropbox, loved by the masses, a shareholder dead end”

“And a worse app/service and that's saying something because Dropbox isn't even a shell of what it used to be.”

CriticizesComment from 12 Aug 2026 in “Dropbox, loved by the masses, a shareholder dead end”

“Make a product that solves a sufficiently common problem, and make it extremely high quality.”

RecommendsComment from 12 Aug 2026 in “Dropbox, loved by the masses, a shareholder dead end”

“I still use Dropbox personally and really like their use experience, but I just don't find enough use for it to pay for a service like that.”

MixedComment from 12 Aug 2026 in “Dropbox, loved by the masses, a shareholder dead end”

“Dropbox did this to me with my actual data. I misunderstood it as a service where I could upload some data, uninstall the client, and expect the data to be there”

CriticizesComment from 24 Jun 2026 in “Ask HN: Yahoo deleted all my emails. Now what?”

“For a couple hours if you typed in any email on the login page, password checking was skipped and you could login to any account.”

CriticizesComment from 1 Jun 2026 in “The newest Instagram "exploit" is the goofiest I've seen”

“Needing to constantly stay abreast of feature churn to make sure I understand how and where my files are stored is not for me”

CriticizesComment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

“As a customer of DropBox since ~2011 I would say they've been an outstanding success.”

RecommendsComment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

“I've been a paying customer since their early days. Their value, at least in my view, lies precisely in that they are just a file storage SaaS.”

RecommendsComment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

“Most of the other cruft is gone. It's great. It was so refreshing when it got installed. I would have left Dropbox by now without it.”

MixedComment from 27 May 2026 in “Dropbox CEO Drew Houston to step down”

“I always thought it was a shame that Dropbox never had a tier between its free tier which is not usable and its first paid tier.”

CriticizesComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“I dislike the obfuscation so many photo storage solutions use. I want my files and my folders.”

RecommendsComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“A business that can bring in a steady $2.5B a year doesn't seem like a bad business to me”

RecommendsComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“A huge unforced error though is that the starting price for individual plans is $20/year versus $10/month for Dropbox and Box”

CriticizesComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“Dropbox helped here. They had a Linux client and a Mac client and kept both in sync.”

MixedComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“it's really amazing at... Syncing files. I use it pretty creatively with large numbers of files and large volumes and it just works reliably.”

RecommendsComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“as a cross platform, standalone file syncing experience I've been a happy paying subscriber for nearly 19 years and counting”

RecommendsComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“With their block level syncing, Dropbox is still not really replicated in the market.”

MixedComment from 26 May 2026 in “Dropbox CEO Drew Houston to step down”

“My musician friends still use dropbox and google drive to push around files to each other”

MixedComment from 25 May 2026 in “Show HN: Audiomass – a free, open-source multitrack audio editor for the web”

“Things work just fine elsewhere (Dropbox, Google Drive, Nextcloud, and Seafile are all solutions I've had good experiences with).”

RecommendsComment from 15 Apr 2026 in “Backblaze has stopped backing up your data”

“explaining why Dropbox isn't enough as a backup service and you need Backblaze as an additional layer of protection”

MixedComment from 14 Apr 2026 in “Backblaze has stopped backing up your data”

“The biggest benefit of the ios dropbox app is to search through the contents of all files.”

MixedComment from 7 Apr 2026 in “Show HN: Stop paying for Dropbox/Google Drive, use your own S3 bucket instead”

“It works. My family will have all our photos and valuable sentimental data preserved.”

RecommendsComment from 7 Apr 2026 in “Show HN: Stop paying for Dropbox/Google Drive, use your own S3 bucket instead”

“dropbox is thoroughly tested for all kinds of wierd interactions and behaviours across OS”

RecommendsComment from 7 Apr 2026 in “Mysteries of Dropbox: Property-Based Testing of a Distributed Sync Service [pdf]”

“rather than only for syncing your own files across devices and having an extra versioned copy in the cloud”

RecommendsComment from 7 Apr 2026 in “Show HN: Stop paying for Dropbox/Google Drive, use your own S3 bucket instead”

“The value is in the client (DropBox in my case) seamlessly working across all my devices.”

RecommendsComment from 7 Apr 2026 in “Show HN: Stop paying for Dropbox/Google Drive, use your own S3 bucket instead”

“dropbox uses a _local_ folder with efficient sync in the background, which is an important difference”

RecommendsComment from 17 Mar 2026 in “Kagi Translate now supports LinkedIn Speak as an output language”

“It's now a fundamentally different product than the original, and has re-created exactly the problem the original solved.”

CriticizesComment from 5 Mar 2026 in “Good software knows when to stop”

“Adding more features just to chase new user growth often comes at the expense of confusing the existing user base”

CriticizesComment from 5 Mar 2026 in “Good software knows when to stop”

“services like dropbox are outreach/charity organisations that onboard the masses onto 10x productivity curves”

RecommendsComment from 29 Jan 2026 in “Tesla ending Models S and X production”

“dropbox is apprently easier to use than a selfhost ftp site and well maintained by a company”

RecommendsComment from 26 Jan 2026 in “Clawdbot - open source personal AI assistant”

“Dropbox is rendering that pdf as html, so using that link should be safer than downloading the pdf.”

RecommendsComment from 24 Jan 2026 in “How I Became a Quant [pdf]”

“Third-party vendors like DropBox, Box and many others have made products that look like OneDrive but actually work”

RecommendsComment from 7 Jan 2026 in “Everyone hates OneDrive, Microsofts cloud app that steals and deletes files”

“Dropbox is great and I use it but only because I can’t get the same functionality out of rsync”

RecommendsComment from 30 Nov 2025 in “Migrating Dillo from GitHub”

“if you have a third party storage service like Google Drive or Dropbox, they also show up as location in Files”

MixedComment from 21 Nov 2025 in “Android and iPhone users can now share files, starting with the Pixel 10”

“Kinda wild that someone scraping google's data would prevent me from getting into my PAID (>90$/yr) Dropbox account.”

CriticizesComment from 12 Nov 2025 in “Benchmarking leading AI agents against Google reCAPTCHA v2”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.