Comcast internet
Ranked 2 of 12 internet service providers by recommenders
People praise Comcast's core internet service as solid and faster, with few issues outside the pandemic. The common caveats are poor customer service, outages and high prices.
People praise Comcast's core internet service as solid and faster, with few issues outside the pandemic. The common caveats are poor customer service, outages and high prices.
91 people gave an opinion
- recommend it
- 19
- criticize it
- 72
- approval share
- 21%
Recommended in 11 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: recommended
- July 2026: recommended
- August 2026: recommended
- September 2026: recommended
- October 2026: not recommended
- November 2026: not recommended (month in progress)
Owned for 15 years
Median of the 4 owners who said how long they have had it.
Each square is one year.
Why it doesn’t carry the badge
- 19 people recommend itNeeds 10 or more, met.
- 0.2 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 11 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Solid core internet service
“in my opinion they've improved a lot so I'm not unhappy despite leaving them as a customer”
Comment from 3 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't” “the core service itself does seem to be much better these days”
Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute” “their core internet service seems really solid”
Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute” Fast gigabit speeds available
“Having 1Gb down from Comcast is definitely useful at times. I just wish I could get more than 30Mb up.”
Comment from 6 Apr 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't” “Comcast has upped the internet speeds by a factor of 10x, from 200 mbps to 2 gbps.”
Comment from 3 Jun 2026 in “The Public Should Own Half of the Big A.I. Companies” Good IPv6 support
“I had a GREAT experience a couple living situations ago where I got dual stack from Comcast”
Comment from 3 Jan 2026 in “IPv6 just turned 30 and still hasn't taken over the world” “at least Comcast gave me a /56.”
Comment from 8 Apr 2026 in “Why IPv6 is the only way forward”
What people warn about
Each mark is one comment
Poor customer service and technicians
“Comcast is a successful business in spite of their customer satisfaction. You don't need to please your customers when when you can involuntarily extract their money anyway.”
Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute” “Comcast deserves every penny of customer service expenses they're incurring if their own purpose-built modem/routers are so flaky”
Comment from 4 Mar 2026 in “Don't Make Me Talk to Your Chatbot” “they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”
Comment from 27 May 2026 in “I'm Tired of Talking to AI” - Comment from 28 Feb 2026 in “New California law requires age verification for all OS accounts”
Outages and unstable connections
“Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere”
Comment from 23 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure” “Bufferbloat was horrendous with Comcast so latency varied wildly depending on what was happening on the network.”
Comment from 26 Aug 2026 in “France reaches 94.9% fiber coverage in 2026” “they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”
Comment from 27 May 2026 in “I'm Tired of Talking to AI” Price hikes and hard cancellation
“There's plenty of examples of subscriptions that are nearly impossible to cancel, or have a giant fee for cancelling early.”
Comment from 9 Jul 2026 in “Just Pay the Subscription” “If Comcrap tries to charge me $10 more one month they're going to be getting nasty messages from me pretty quickly.”
Comment from 2 Jan 2026 in “10 years of personal finances in plain text files” “Comcast said they'd run a cable for $71,000 as long as I agreed to a multi-year $800/month contract”
Comment from 8 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”
Other internet service providers people recommend
The four most recommended other internet service providers, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| Starlink | 547 | 353 | 61% | 13 | 2 yrs12 owners | — |
| Comcast internetThis page | 19 | 72 | 21% | 11 | 15 yrs4 owners | — |
| Google Fiber | 18 | 12 | 60% | 6 | — | — |
| Andrews & Arnold | 10 | 3 | 77% | 6 | — | Approved |
| AOL | 9 | 9 | 50% | 8 | — | — |
What people said
40 of the 94 comments that mention it, newest first. Each links to the original comment.
“or Comcast or 100s of historical examples”
“Bufferbloat was horrendous with Comcast so latency varied wildly depending on what was happening on the network.”
“I returned Comcast’s modem to the local office, photographed them accepting it from me, and archived the receipt and photos for safekeeping.”
“my one call with Comcast to get my internet set up was downright pleasant”
“The only corporations that I've had bad experiences with but continue to patronize are: Comcast, Wells Fargo, and PG&E.”
“I wouldn’t put it past TV makers and Comcast to collude on using this to allow backdoor network exfiltration.”
“There's plenty of examples of subscriptions that are nearly impossible to cancel, or have a giant fee for cancelling early.”
“Comcast said they'd run a cable for $71,000 as long as I agreed to a multi-year $800/month contract”
“They retired the website, and they ripped out big sections of the LAN admin panel with pointers to go to the app.”
“in my opinion they've improved a lot so I'm not unhappy despite leaving them as a customer”
“I would highly recommend them over AT&T/Comcast/etc.”
“the core service itself does seem to be much better these days”
“their core internet service seems really solid”
“Comcast is a successful business in spite of their customer satisfaction. You don't need to please your customers when when you can involuntarily extract their money anyway.”
“Comcast has upped the internet speeds by a factor of 10x, from 200 mbps to 2 gbps.”
“Comcast is a behemoth of a company doing far more than just ISP.”
“they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”
“They have also tried to do exactly what you're talking about, where they bill differently based on the data being accessed”
“at least Comcast gave me a /56.”
“Having 1Gb down from Comcast is definitely useful at times. I just wish I could get more than 30Mb up.”
“You literally get routed to a department whose sole reason for being is to talk you out of it.”
“the reason Comcast or Charter is the only one that provides cable internet in your area isn't because it's too expensive for anyone else to deploy cables”
“Even that guy was halfway on a script.”
“Comcast deserves every penny of customer service expenses they're incurring if their own purpose-built modem/routers are so flaky”
“They can't offer drastically cheaper service than Comcast”
“I spent more time on the phone with Comcast support than I ever spent time in various DMV offices.”
“but it does work, so that's what I'm using”
“have you never had the misfortune of being stuck with comcast or AT&T as your only option?”
“Comcast pulled this on me recently through what I can only describe as malicious bundling.”
“I had a GREAT experience a couple living situations ago where I got dual stack from Comcast”
“Comcast seems to think their can fix their image with new names instead of actually earning a good reputation.”
“If Comcrap tries to charge me $10 more one month they're going to be getting nasty messages from me pretty quickly.”
“I was seriously missing Comcast/cable by the time that 1 yr contract was up”
“they basically don't have any support for this, you won't get anything from them over the phone”
“I pay $110 / month Comcast just for home internet in Bellevue”
“never had any issues with Comcast except during the pandemic when everyone was working from home”
“Comcast doesn't care about quality service, it's just a front company to funnel power and money to a small group of people.”
“have been doing all the political maneuvering they can to pre-empt voters from choosing that path”
“Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere”
“crappy monopolistic cable”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.