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Comcast internet

Ranked 2 of 12 internet service providers by recommenders

People praise Comcast's core internet service as solid and faster, with few issues outside the pandemic. The common caveats are poor customer service, outages and high prices.

People praise Comcast's core internet service as solid and faster, with few issues outside the pandemic. The common caveats are poor customer service, outages and high prices.

91 people gave an opinion

recommend it
19
criticize it
72
approval share
21%
Each figure is one person. RecommendsCriticizes

Recommended in 11 of 13 months

  1. November 2025: recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: recommended
  9. July 2026: recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: not recommended
  13. November 2026: not recommended (month in progress)

Owned for 15 years

Median of the 4 owners who said how long they have had it.

Each square is one year.

Why it doesn’t carry the badge

  • 19 people recommend itNeeds 10 or more, met.
  • 0.2 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 11 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Solid core internet service

    “in my opinion they've improved a lot so I'm not unhappy despite leaving them as a customer”

    Comment from 3 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

    “the core service itself does seem to be much better these days”

    Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”

    “their core internet service seems really solid”

    Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”
  • Fast gigabit speeds available

    “Having 1Gb down from Comcast is definitely useful at times. I just wish I could get more than 30Mb up.”

    Comment from 6 Apr 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

    “Comcast has upped the internet speeds by a factor of 10x, from 200 mbps to 2 gbps.”

    Comment from 3 Jun 2026 in “The Public Should Own Half of the Big A.I. Companies”
  • Good IPv6 support

    “I had a GREAT experience a couple living situations ago where I got dual stack from Comcast”

    Comment from 3 Jan 2026 in “IPv6 just turned 30 and still hasn't taken over the world”

    “at least Comcast gave me a /56.”

    Comment from 8 Apr 2026 in “Why IPv6 is the only way forward”

What people warn about

Each mark is one comment

  • Poor customer service and technicians

    “Comcast is a successful business in spite of their customer satisfaction. You don't need to please your customers when when you can involuntarily extract their money anyway.”

    Comment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”

    “Comcast deserves every penny of customer service expenses they're incurring if their own purpose-built modem/routers are so flaky”

    Comment from 4 Mar 2026 in “Don't Make Me Talk to Your Chatbot”

    “they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”

    Comment from 27 May 2026 in “I'm Tired of Talking to AI”
  • Outages and unstable connections

    “Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere”

    Comment from 23 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure”

    “Bufferbloat was horrendous with Comcast so latency varied wildly depending on what was happening on the network.”

    Comment from 26 Aug 2026 in “France reaches 94.9% fiber coverage in 2026”

    “they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”

    Comment from 27 May 2026 in “I'm Tired of Talking to AI”
  • Price hikes and hard cancellation

    “There's plenty of examples of subscriptions that are nearly impossible to cancel, or have a giant fee for cancelling early.”

    Comment from 9 Jul 2026 in “Just Pay the Subscription”

    “If Comcrap tries to charge me $10 more one month they're going to be getting nasty messages from me pretty quickly.”

    Comment from 2 Jan 2026 in “10 years of personal finances in plain text files”

    “Comcast said they'd run a cable for $71,000 as long as I agreed to a multi-year $800/month contract”

    Comment from 8 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

Other internet service providers people recommend

The four most recommended other internet service providers, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Comcast internet compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Starlink54735361%132 yrs12 owners—
Comcast internetThis page197221%1115 yrs4 owners—
Google Fiber181260%6——
Andrews & Arnold10377%6—Approved
AOL9950%8——
See all 12 internet service providers, ranked

What people said

40 of the 94 comments that mention it, newest first. Each links to the original comment.

“or Comcast or 100s of historical examples”

MixedComment from 9 Sep 2026 in “What do Visa and Mastercard do? An intro to card networks”

“Bufferbloat was horrendous with Comcast so latency varied wildly depending on what was happening on the network.”

CriticizesComment from 26 Aug 2026 in “France reaches 94.9% fiber coverage in 2026”

“I returned Comcast’s modem to the local office, photographed them accepting it from me, and archived the receipt and photos for safekeeping.”

CriticizesComment from 20 Aug 2026 in “Harvest hikes bills by 1500% after purchased by Bending Spoons”

“my one call with Comcast to get my internet set up was downright pleasant”

RecommendsComment from 12 Aug 2026 in “Nvidia's Risky Business”

“The only corporations that I've had bad experiences with but continue to patronize are: Comcast, Wells Fargo, and PG&E.”

CriticizesComment from 6 Aug 2026 in “Americans are rallying against data centers. Surprisingly few are getting built”

“I wouldn’t put it past TV makers and Comcast to collude on using this to allow backdoor network exfiltration.”

CriticizesComment from 22 Jul 2026 in “LG to Ban Residential Proxies from Smart TV Apps”

“There's plenty of examples of subscriptions that are nearly impossible to cancel, or have a giant fee for cancelling early.”

CriticizesComment from 9 Jul 2026 in “Just Pay the Subscription”

“Comcast said they'd run a cable for $71,000 as long as I agreed to a multi-year $800/month contract”

CriticizesComment from 8 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

“They retired the website, and they ripped out big sections of the LAN admin panel with pointers to go to the app.”

CriticizesComment from 7 Jul 2026 in “Kernel Anti-Cheat Is an Overreach”

“in my opinion they've improved a lot so I'm not unhappy despite leaving them as a customer”

MixedComment from 3 Jul 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

“I would highly recommend them over AT&T/Comcast/etc.”

MixedComment from 12 Jun 2026 in “Nobody ever gets credit for fixing problems that never happened (2002) [pdf]”

“the core service itself does seem to be much better these days”

MixedComment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”

“their core internet service seems really solid”

MixedComment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”

“Comcast is a successful business in spite of their customer satisfaction. You don't need to please your customers when when you can involuntarily extract their money anyway.”

CriticizesComment from 7 Jun 2026 in “Google will pay SpaceX $920M per month for compute”

“Comcast has upped the internet speeds by a factor of 10x, from 200 mbps to 2 gbps.”

RecommendsComment from 3 Jun 2026 in “The Public Should Own Half of the Big A.I. Companies”

“Comcast is a behemoth of a company doing far more than just ISP.”

MixedComment from 30 May 2026 in “Danish pension fund excludes SpaceX citing governance and valuation”

“they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability”

CriticizesComment from 27 May 2026 in “I'm Tired of Talking to AI”

“They have also tried to do exactly what you're talking about, where they bill differently based on the data being accessed”

CriticizesComment from 30 Apr 2026 in “Claude Code refuses requests or charges extra if your commits mention "OpenClaw"”

“at least Comcast gave me a /56.”

MixedComment from 8 Apr 2026 in “Why IPv6 is the only way forward”

“Having 1Gb down from Comcast is definitely useful at times. I just wish I could get more than 30Mb up.”

MixedComment from 6 Apr 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

“You literally get routed to a department whose sole reason for being is to talk you out of it.”

CriticizesComment from 5 Apr 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

“the reason Comcast or Charter is the only one that provides cable internet in your area isn't because it's too expensive for anyone else to deploy cables”

MixedComment from 5 Apr 2026 in “The Free Market Lie: Why Switzerland Has 25 Gbit Internet and America Doesn't”

“Even that guy was halfway on a script.”

MixedComment from 4 Mar 2026 in “Don't Make Me Talk to Your Chatbot”

“Comcast deserves every penny of customer service expenses they're incurring if their own purpose-built modem/routers are so flaky”

CriticizesComment from 4 Mar 2026 in “Don't Make Me Talk to Your Chatbot”

“They can't offer drastically cheaper service than Comcast”

MixedComment from 28 Feb 2026 in “New California law requires age verification for all OS accounts”

“I spent more time on the phone with Comcast support than I ever spent time in various DMV offices.”

CriticizesComment from 28 Feb 2026 in “New California law requires age verification for all OS accounts”

“but it does work, so that's what I'm using”

MixedComment from 17 Feb 2026 in “History of AT&T Long Lines”

“have you never had the misfortune of being stuck with comcast or AT&T as your only option?”

CriticizesComment from 5 Feb 2026 in “When internal hostnames are leaked to the clown”

“Comcast pulled this on me recently through what I can only describe as malicious bundling.”

CriticizesComment from 15 Jan 2026 in “Anthropic Explicitly Blocking OpenCode”

“I had a GREAT experience a couple living situations ago where I got dual stack from Comcast”

RecommendsComment from 3 Jan 2026 in “IPv6 just turned 30 and still hasn't taken over the world”

“Comcast seems to think their can fix their image with new names instead of actually earning a good reputation.”

CriticizesComment from 3 Jan 2026 in “Rotten Tomatoes' Ownership Shake-Up Raises Privacy Concerns”

“If Comcrap tries to charge me $10 more one month they're going to be getting nasty messages from me pretty quickly.”

CriticizesComment from 2 Jan 2026 in “10 years of personal finances in plain text files”

“I was seriously missing Comcast/cable by the time that 1 yr contract was up”

RecommendsComment from 22 Dec 2025 in “Flock Exposed Its AI-Powered Cameras to the Internet. We Tracked Ourselves”

“they basically don't have any support for this, you won't get anything from them over the phone”

CriticizesComment from 21 Dec 2025 in “I spent a week without IPv4 (2023)”

“I pay $110 / month Comcast just for home internet in Bellevue”

MixedComment from 2 Dec 2025 in “The healthcare market is taxing reproduction out of existence”

“never had any issues with Comcast except during the pandemic when everyone was working from home”

MixedComment from 25 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure”

“Comcast doesn't care about quality service, it's just a front company to funnel power and money to a small group of people.”

CriticizesComment from 24 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure”

“have been doing all the political maneuvering they can to pre-empt voters from choosing that path”

CriticizesComment from 23 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure”

“Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere”

CriticizesComment from 23 Nov 2025 in “A monopoly ISP refuses to fix upstream infrastructure”

“crappy monopolistic cable”

MixedComment from 13 Nov 2025 in “Steam Machine”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.