Hacker ApprovedDepartments

Alibaba.com

Ranked 7 of 8 online marketplaces by recommenders

Recommended for cheap wholesale and parts sourcing and easy yuan payments; critics say refunds and fees are hard to get back.

Recommended for cheap wholesale and parts sourcing and easy yuan payments; critics say refunds and fees are hard to get back.

15 people gave an opinion

recommend it
8
criticize it
7
approval share
53%
Each figure is one person. RecommendsCriticizes

Recommended in 7 of 13 months

  1. November 2025: not recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: not recommended
  6. April 2026: not recommended
  7. May 2026: not recommended
  8. June 2026: recommended
  9. July 2026: not recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: recommended
  13. November 2026: not recommended (month in progress)

Why it doesn’t carry the badge

  • 8 people recommend itNeeds 10 or more, not met.
  • 1.1 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 7 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

What people warn about

Each mark is one comment

  • Refunds refused or delayed

    “AliBaba refuses to refund all of the fees charged. And there's no way to leave negative feedback of a cancelled transaction.”

    Comment from 9 Mar 2026 in “Thermal Grizzly was scammed twice on raw materials worth €40k”

    “they say they need info from DHL before proceeding with a refund”

    Comment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”

    “the payment processing fee of this order is not refundable”

    Comment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”
  • Fees charged and not refundable

    “AliBaba refuses to refund all of the fees charged. And there's no way to leave negative feedback of a cancelled transaction.”

    Comment from 9 Mar 2026 in “Thermal Grizzly was scammed twice on raw materials worth €40k”

    “the payment processing fee of this order is not refundable”

    Comment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”
  • Seen as low-quality spam marketplace

    “Temu, Amazon, and Alibaba entered the market claiming to be "marketplaces" connecting "importers to suppliers"”

    Comment from 28 May 2026 in “EU fines Temu €200M for allowing sale of illegal products”

    “it just looks like china-slop sites like shein and Alibaba”

    Comment from 14 Oct 2026 in “How Amazon pushes up prices all across the Internet”

Other online marketplaces people recommend

The four most recommended other online marketplaces, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Alibaba.com compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Amazon23860528%1310 yrs14 owners—
eBay10114641%1220 yrs13 owners—
AliExpress627645%123 yrs3 owners—
Temu156419%6——
Alibaba.comThis page8753%7——
See all 8 online marketplaces, ranked

What people said

14 of the 17 comments that mention it, newest first. Each links to the original comment.

“Amazon is awful compared to what Alibaba and JD provide to their customers in China”

RecommendsComment from 15 Oct 2026 in “How Amazon pushes up prices all across the Internet”

“it just looks like china-slop sites like shein and Alibaba”

CriticizesComment from 14 Oct 2026 in “How Amazon pushes up prices all across the Internet”

“based on my last check of alibaba and Deepseek TOS”

MixedComment from 23 Sep 2026 in “GPT-6 Sol and Luna”

“heavily censored and doesn't like being used as RP model in Skyrim”

CriticizesComment from 11 Sep 2026 in “So you want to use OpenRouter?”

“Claude, OpenAI, Alibaba, and perplexity can go to hell.”

CriticizesComment from 30 Aug 2026 in “Creepy Crawlies”

“There are solid, cheap options like xAI, z.AI, MiniMax, Kimi, DeepSeek, and Alibaba.”

RecommendsComment from 25 Aug 2026 in “OpenAI restores 5-hour Codex and Work limits for ChatGPT Plus users”

“my Bluetooth devices would only ever send audio in "headset" mode”

CriticizesComment from 20 Aug 2026 in “AliExpress runs silent WebAudio fingerprinting that breaks Bluetooth multipoint”

“Being able to send funds in yuan over Ali network solves almost all problems with that.”

RecommendsComment from 18 Jun 2026 in “US holds off blacklisting China's DeepSeek, +100 firms deemed security risks”

“Temu, Amazon, and Alibaba entered the market claiming to be "marketplaces" connecting "importers to suppliers"”

CriticizesComment from 28 May 2026 in “EU fines Temu €200M for allowing sale of illegal products”

“AliBaba refuses to refund all of the fees charged. And there's no way to leave negative feedback of a cancelled transaction.”

CriticizesComment from 9 Mar 2026 in “Thermal Grizzly was scammed twice on raw materials worth €40k”

“They think that their customers owe them.”

CriticizesComment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”

“they say they need info from DHL before proceeding with a refund”

CriticizesComment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”

“the payment processing fee of this order is not refundable”

CriticizesComment from 23 Jan 2026 in “Tell HN: Alibaba Sucks”

“All of those parts can also be acquired through alibaba for a stiff discount off the thorlabs pieces though.”

RecommendsComment from 10 Jan 2026 in “The (likely?) cheapest home-made Michelson interferometer”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.