# SendGrid 8 Hacker News commenters recommended SendGrid and 28 criticized it, November 2025 to November 2026. It was recommended in 5 of 13 months; owners who said how long report a median of 10 years (3 owners). **Verdict:** Email sending service that people use to handle app email delivery for them, with a free tier for small volumes. Critics often report account blocks, blacklisting, slow support and spam sent through the platform. ## Why people recommend it - Handles email sending for developers (2 comments): "Most of that can be mitigated, or at least centrally managed, using an ESP like Mailgun or Sendgrid." ([source](https://news.ycombinator.com/item?id=46989929)) "sendgrid, sns, etc are doing the hard work for me" ([source](https://news.ycombinator.com/item?id=49795317)) ## What people warn about - Spam and phishing sent through platform (5 comments): "I also used to receive massive amounts of spam from Azure and Sendgrid but this eventually stopped." ([source](https://news.ycombinator.com/item?id=47790672)) "Have been reporting them as phishing in our GSuite account, but they just keep coming." ([source](https://news.ycombinator.com/item?id=46556895)) "I can't think of one email I received from sendgrid I would consider legitimate." ([source](https://news.ycombinator.com/item?id=46558843)) - Account blocks and broken reputation scoring (3 comments): "When they then acquired sendgrid, to add insult to injury I eventually found out that I was blacklisted" ([source](https://news.ycombinator.com/item?id=48659492)) "Multiple account blocks with no warning, no questions, over weekends when no one sees it." ([source](https://news.ycombinator.com/item?id=48371452)) "Sendgrid's internal scoring is completely broken, and they don't care." ([source](https://news.ycombinator.com/item?id=47747503)) - Slow support and billing problems (2 comments): "SendGrid took weeks to reply to my customer service messages about resolving this" ([source](https://news.ycombinator.com/item?id=46557035)) "closed my SendGrid account ....continued to send me monthly invoices" ([source](https://news.ycombinator.com/item?id=46559453)) - Weak login and 2FA options (2 comments): "their Sendgrid account, which has hundreds of subtenants that each have custom domains configured, still can only be logged into via Heroku" ([source](https://news.ycombinator.com/item?id=48039900)) "SendGrid, which is owned by Twilio, only supports 2FA based on SMS or the Authy App" ([source](https://news.ycombinator.com/item?id=46557346)) ## Alternatives hackers recommend - [AgentMail](https://hackerapproved.com/p/agentmail.md): 40 recommend - [Resend](https://hackerapproved.com/p/resend.md): 12 recommend - [Mailgun](https://hackerapproved.com/p/mailgun.md): 8 recommend - [Posthorn](https://hackerapproved.com/p/posthorn.md): 5 recommend ## Where to get it - [Visit the official site](https://www.twilio.com/en-us/sendgrid) ## Cite as Hacker Approved, "SendGrid", https://hackerapproved.com/p/sendgrid/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).