# Runbox

14 Hacker News commenters recommended Runbox and 2 criticized it, November 2025 to November 2026. It was recommended in 8 of 13 months. It meets the Hacker Approved badge rule.

**Verdict:** Recommended for responsive support, reasonable prices and Norwegian servers, though critics cite reliability problems and poor communication during outages.

## Why people recommend it

- Responsive, warm support (3 comments): "have only ever been met with warmth and kindness in my interactions in the tickets" ([source](https://news.ycombinator.com/item?id=48527207)) "Runbox is very small but very responsive, they’ve been great to me." ([source](https://news.ycombinator.com/item?id=50151631)) "Support is great, prices are reasonable." ([source](https://news.ycombinator.com/item?id=50216272))
- Reasonable pricing (3 comments): "Decent features, pricing, and servers in Norway." ([source](https://news.ycombinator.com/item?id=46738576)) "Runbox is great, and not that expensive." ([source](https://news.ycombinator.com/item?id=48100924)) "Support is great, prices are reasonable." ([source](https://news.ycombinator.com/item?id=50216272))
- Norwegian company and servers (3 comments): "decades of ops history, proper Norwegian company" ([source](https://news.ycombinator.com/item?id=48395164)) "Decent features, pricing, and servers in Norway." ([source](https://news.ycombinator.com/item?id=46738576)) "company and servers in Norway" ([source](https://news.ycombinator.com/item?id=47488779))
- Satisfied long-term customers (3 comments): "as a happy Runbox customer of several years" ([source](https://news.ycombinator.com/item?id=47491230)) "I have been quite pleased with RunBox" ([source](https://news.ycombinator.com/item?id=47491105)) "Among these runbox is quite good" ([source](https://news.ycombinator.com/item?id=49228115))

## What people warn about

- Outages and reliability problems (2 comments): "I was disappointed more by their lack of communication than by the outages." ([source](https://news.ycombinator.com/item?id=47494409)) "I had enough of reliability issues, and a few emails got lost" ([source](https://news.ycombinator.com/item?id=47499384))

## Alternatives hackers recommend

- [Gmail](https://hackerapproved.com/p/gmail.md): 295 recommend
- [mailbox.org email](https://hackerapproved.com/p/mailbox-org.md): 45 recommend
- [Zoho Mail](https://hackerapproved.com/p/zoho-mail.md): 29 recommend
- [iCloud Mail](https://hackerapproved.com/p/icloud-mail.md): 24 recommend
- [HEY email by Basecamp](https://hackerapproved.com/p/hey-email.md): 23 recommend

## Where to get it

- [Visit the official site](https://runbox.com/)

## Cite as

Hacker Approved, "Runbox", https://hackerapproved.com/p/runbox/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).