# PagerDuty

Hacker Approved page: https://hackerapproved.com/p/pagerduty/

7 people recommended PagerDuty in Hacker News comments, 2 had mixed feelings and 8 criticized it, November 2025 to October 2026. It was recommended in 5 of 12 months, in 6 threads. It does not meet the Hacker Approved badge rule.

**Verdict:** Criticized more than recommended: critics find it complex and costly as teams grow; those who recommend it cite reliable alerting that reaches you when systems fail and staying up when your own service doesn't.

Summary written by Claude from the comments below.

## What people warn about

- Switching to alternatives (2 comments in the sample): "Pagerduty does not handle payments in our country "properly". So we are replacing it." ([source](https://news.ycombinator.com/item?id=50216625)) "I got more confident replacing PagerDuty next" ([source](https://news.ycombinator.com/item?id=48331553))
- Too complex for small teams (2 comments in the sample): "we're not using pagerduty as it's too complex for us, as we're quite small company" ([source](https://news.ycombinator.com/item?id=46740472)) "These ready-made solutions have many features, and they are complex." ([source](https://news.ycombinator.com/item?id=47931468))
- Per-seat pricing gets expensive (2 comments in the sample): "2-3x pricing because you have more people always felt like a cash grab" ([source](https://news.ycombinator.com/item?id=47090789)) "PD doubles the prices for them" ([source](https://news.ycombinator.com/item?id=47087344))

## Why people recommend it

- Reliable alerting when systems signal (2 comments in the sample): "the value of PagerDuty is its reliability in notifying you when it receives a signal from a system" ([source](https://news.ycombinator.com/item?id=48733154)) "Anything that is urgent can be managed via Pagerduty or similar on a controlled fashion" ([source](https://news.ycombinator.com/item?id=46747230))
- Dependable infrastructure others rely on (2 comments in the sample): "generally useful and provide the infrastructure needed for other things to work" ([source](https://news.ycombinator.com/item?id=49162246)) "The point is that PagerDuty is up even if your service isn't." ([source](https://news.ycombinator.com/item?id=46829557))

## Where to get it

- [Visit the official site](https://www.pagerduty.com/)

## The badge

A product earns the Hacker Approved badge when at least 10 people recommend it, recommenders outnumber critics at least 2 to 1 (mixed feelings count toward neither side), it was recommended in at least 4 of the 12 months and in at least 5 different threads, and no single thread supplies more than half of the people who recommend it. Health and money products are never badged.

## Cite as

Hacker Approved, "PagerDuty", https://hackerapproved.com/p/pagerduty/ (7 recommend, 2 mixed, 8 criticize; Hacker News comments, November 2025 to October 2026).

Counts updated 2 Nov 2026, with data through October 31, 2026.