# Mixpanel 5 Hacker News commenters recommended Mixpanel and 21 criticized it, November 2025 to November 2026. It was recommended in 5 of 13 months. **Verdict:** Recommended for drilling into traffic sources and charts, but critics say its 2025 breach exposed customer PII and was handled poorly. ## Why people recommend it - Drill-down into traffic sources (1 comments): "put mixpanel+hotjar or something like that in and actually drill down into what the networks are sending you" ([source](https://news.ycombinator.com/item?id=49670498)) ## What people warn about - Sends personal data it doesn't need (8 comments): "what are they doing allowing a third party like Mixpanel access to such sensitive data in the first place?" ([source](https://news.ycombinator.com/item?id=46309185)) "They could have easily sent a uuid identifier for each user instead of email, name and organisation." ([source](https://news.ycombinator.com/item?id=46072193)) "Don't send PII to mixpanel, kids! It's not a CRM and should not be treated as such." ([source](https://news.ycombinator.com/item?id=46310732)) - Poor breach response and communication (6 comments): "Appears that there is another impending disaster with lots of affected customers about to respond to this incident from Mixpanel." ([source](https://news.ycombinator.com/item?id=46065680)) "Mixpanel's post is very poorly written. This is basically a textbook example of how not to handle this situation." ([source](https://news.ycombinator.com/item?id=46076074)) "they had more information than Mixpanel is willing to share with the public" ([source](https://news.ycombinator.com/item?id=46070337)) - Breach exposed OpenAI usage data (2 comments): "follows the recent hack of MixPanel exposing OpenAI usage data" ([source](https://news.ycombinator.com/item?id=48941416)) "Mixpanel lost a OpenAI as a customer because of this." ([source](https://news.ycombinator.com/item?id=46074014)) ## Alternatives hackers recommend - [PostHog](https://hackerapproved.com/p/posthog.md): 44 recommend - [Umami](https://hackerapproved.com/p/umami.md): 17 recommend ## Where to get it - [Visit the official site](https://mixpanel.com/home/) ## Cite as Hacker Approved, "Mixpanel", https://hackerapproved.com/p/mixpanel/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).