Microsoft 365 Copilot
Ranked 9 of 26 AI assistants by recommenders
People like it for finding information across documents and email and for helping non-technical staff work in Office. Critics say it often underperforms, feels bloated, and some features cost extra.
People like it for finding information across documents and email and for helping non-technical staff work in Office. Critics say it often underperforms, feels bloated, and some features cost extra.
170 people gave an opinion
- recommend it
- 35
- criticize it
- 135
- approval share
- 21%
Recommended in 12 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: recommended
- July 2026: recommended
- August 2026: recommended
- September 2026: recommended
- October 2026: recommended
- November 2026: not recommended (month in progress)
Why it doesn’t carry the badge
- 35 people recommend itNeeds 10 or more, met.
- 0.2 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 12 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Finds information across documents and email
“Being able to search your organisation's documents is kind of a killer feature, provided they make it work reliably.”
Comment from 9 Dec 2025 in “Apple's slow AI pace becomes a strength as market grows weary of spending” “it can access all your stuff (messages, calendar, email, documents) and sythesise that all into helpful stuff”
Comment from 5 Feb 2026 in “A sane but bull case on Clawdbot / OpenClaw” “Copilot actually can search outlook emails on Mac. This is the greatest achievement of any AI.”
Comment from 6 Jul 2026 in “New Microsoft 365 pricing live, some products up by 42% due to AI” - Comment from 5 Apr 2026 in “How many products does Microsoft have named 'Copilot'? I mapped every one”
- Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”
Easier for non-technical users
“make meaningful improvements to productivity and onboarding”
Comment from 26 Apr 2026 in “Google's new gradient icons for Gmail, Calendar, Drive, and other apps” “it’s been extremely useful to the non-tech folks at my work”
Comment from 18 Nov 2025 in “Windows 11 adds AI agent that runs in background with access to personal folders” “You type the question, Copilot tells you where to click.”
Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"” - Comment from 8 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”
Works with PDFs and PowerPoint files
“It's a bit quirky in that it won't accept a lot of file formats, but appending .txt to the end works.”
Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly” “Absolutely fantastic if your PDF is 1300 pages of concatenated reports”
Comment from 21 Sep 2026 in “AI chatbots give wrong answers to financial queries 'most of the time'” “Its pretty good about taking powerpoints and turning them into HTML”
Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly” Built into Office and Teams
“I actually like the Copilot interface in Office and Teams and the new start page. It serves my needs, but it’s a gateway to Office”
Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"” “use the M365 copilot on top if you don't want to reinvent the wheel”
Comment from 22 Jul 2026 in “OpenAI Presence”
What people warn about
Each mark is one comment
Often unhelpful or underperforming
“Most of the time, it's pretty useless.”
Comment from 13 Apr 2026 in “Stanford report highlights growing disconnect between AI insiders and everyone” “Copilot is just not performing well.”
Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly” “it just feels like if they spent half the effort they spend on marketing on actually trying to make it do its job”
Comment from 2 Feb 2026 in “Claude Code is suddenly everywhere inside Microsoft” - Comment from 8 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”
- Comment from 2 Feb 2026 in “Claude Code is suddenly everywhere inside Microsoft”
Premium features cost extra
“Cowork is the first part of copilot 365 that's actually useful, to me too. It is however paid separately per token”
Comment from 3 Sep 2026 in “AI Can Make You Suck Faster Too” “the dedicated "Premium" Copilot is a completely different experience than the "Basic/Lobotomized" Copilot that comes with a standard Business subscription”
Comment from 16 Apr 2026 in “ChatGPT for Excel” Forced on users and companies
“I don't really mind experimenting with Copilot but I don't want it at all on an established office machine”
Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"” “the O365 Copilot experience is experiencing a MASSIVE pushback globally from teams and companies forced to use it”
Comment from 30 Dec 2025 in “The Future of Software Development Is Software Developers” “toggling on the permissions for borderline useless copilot features across their enterprise 365 deployments”
Comment from 18 Feb 2026 in “Thousands of CEOs just admitted AI had no impact on employment or productivity” Slow, bloated interface
“The interface is bloated, slow, fugly and massively over-engineered.”
Comment from 27 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot” “The one with the worst chat interface in history.”
Comment from 26 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”
Other AI assistants people recommend
The four most recommended other AI assistants, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| Claude | 5,175 | 5,005 | 51% | 13 | 6 mo326 owners | — |
| Google Gemini | 2,195 | 2,236 | 50% | 13 | 6 mo98 owners | — |
| ChatGPT | 2,186 | 2,885 | 43% | 13 | 1 yr164 owners | — |
| Grok | 727 | 1,249 | 37% | 13 | 1 mo19 owners | — |
| Microsoft 365 CopilotThis page | 35 | 135 | 21% | 12 | — | — |
What people said
40 of the 204 comments that mention it, newest first. Each links to the original comment.
“many genuinely can't understand why us techies find it so limiting”
“Now I think the chat part is as good as what you'll get on the smaller subscriptions to ChatGPT or Claude”
“Copilot is proving to be a much better product strategy than anything OpenAI or Anthropic could do”
“The interface is bloated, slow, fugly and massively over-engineered.”
“The one with the worst chat interface in history.”
“It writes very nice, clean code with almost no comments.”
“I don't notice the answers being noticeably worse or anything like that.”
“Absolutely fantastic if your PDF is 1300 pages of concatenated reports”
“Cowork is the first part of copilot 365 that's actually useful, to me too. It is however paid separately per token”
“Copilot sucks but Microsoft is putting a ton of work into agent governance & identity”
“use the M365 copilot on top if you don't want to reinvent the wheel”
“it's critically underpowered for precisely the kind of knowledge work that the 365 power users need it for”
“this requires less cognitive load/skill for most”
“Also fairly decent at finding a specific slide from a year ago.”
“It's a bit quirky in that it won't accept a lot of file formats, but appending .txt to the end works.”
“Its pretty good about taking powerpoints and turning them into HTML”
“Copilot is just not performing well.”
“Copilot actually can search outlook emails on Mac. This is the greatest achievement of any AI.”
“make meaningful improvements to productivity and onboarding”
“the dedicated "Premium" Copilot is a completely different experience than the "Basic/Lobotomized" Copilot that comes with a standard Business subscription”
“Cheaper to get M365 Copilot licenses for the Claude models in Excel.”
“Most of the time, it's pretty useless.”
“It didn't really help me get more work done but it was pretty clutch at finding information.”
“"Microsoft Copilot" which is different from "Microsoft 365 Copilot"”
“toggling on the permissions for borderline useless copilot features across their enterprise 365 deployments”
“it can access all your stuff (messages, calendar, email, documents) and sythesise that all into helpful stuff”
“stuff that MS 365 Copilot will already do for you, but with much better defined barriers around what it can and cant access”
“it 100% fails to do the thing it was advertised to do 2 years ago when work initially got the subscription”
“it just feels like if they spent half the effort they spend on marketing on actually trying to make it do its job”
“where it could explain the principles behind every step”
“I actually like the Copilot interface in Office and Teams and the new start page. It serves my needs, but it’s a gateway to Office”
“It's a dumb name, but a dumb name for an app that's a little less dumb.”
“I don't really mind experimenting with Copilot but I don't want it at all on an established office machine”
“You type the question, Copilot tells you where to click.”
“the O365 Copilot experience is experiencing a MASSIVE pushback globally from teams and companies forced to use it”
“I'm actually impressed with M365 copilot when using it.”
“Being able to search your organisation's documents is kind of a killer feature, provided they make it work reliably.”
“The new version of 365 Copilot is objectively compelling, even if it is a work in progress.”
“it’s been extremely useful to the non-tech folks at my work”
“even Copilot (the Microsoft 365 for Business version) has been wildly popular where I work”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.