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Microsoft 365 Copilot

Ranked 9 of 26 AI assistants by recommenders

People like it for finding information across documents and email and for helping non-technical staff work in Office. Critics say it often underperforms, feels bloated, and some features cost extra.

People like it for finding information across documents and email and for helping non-technical staff work in Office. Critics say it often underperforms, feels bloated, and some features cost extra.

170 people gave an opinion

recommend it
35
criticize it
135
approval share
21%
Each figure is 2 people. RecommendsCriticizes

Recommended in 12 of 13 months

  1. November 2025: recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: recommended
  9. July 2026: recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: recommended
  13. November 2026: not recommended (month in progress)

Why it doesn’t carry the badge

  • 35 people recommend itNeeds 10 or more, met.
  • 0.2 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 12 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Finds information across documents and email

    “Being able to search your organisation's documents is kind of a killer feature, provided they make it work reliably.”

    Comment from 9 Dec 2025 in “Apple's slow AI pace becomes a strength as market grows weary of spending”

    “it can access all your stuff (messages, calendar, email, documents) and sythesise that all into helpful stuff”

    Comment from 5 Feb 2026 in “A sane but bull case on Clawdbot / OpenClaw”

    “Copilot actually can search outlook emails on Mac. This is the greatest achievement of any AI.”

    Comment from 6 Jul 2026 in “New Microsoft 365 pricing live, some products up by 42% due to AI”
  • Easier for non-technical users

    “make meaningful improvements to productivity and onboarding”

    Comment from 26 Apr 2026 in “Google's new gradient icons for Gmail, Calendar, Drive, and other apps”

    “it’s been extremely useful to the non-tech folks at my work”

    Comment from 18 Nov 2025 in “Windows 11 adds AI agent that runs in background with access to personal folders”

    “You type the question, Copilot tells you where to click.”

    Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”
  • Works with PDFs and PowerPoint files

    “It's a bit quirky in that it won't accept a lot of file formats, but appending .txt to the end works.”

    Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

    “Absolutely fantastic if your PDF is 1300 pages of concatenated reports”

    Comment from 21 Sep 2026 in “AI chatbots give wrong answers to financial queries 'most of the time'”

    “Its pretty good about taking powerpoints and turning them into HTML”

    Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”
  • Built into Office and Teams

    “I actually like the Copilot interface in Office and Teams and the new start page. It serves my needs, but it’s a gateway to Office”

    Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

    “use the M365 copilot on top if you don't want to reinvent the wheel”

    Comment from 22 Jul 2026 in “OpenAI Presence”

What people warn about

Each mark is one comment

  • Often unhelpful or underperforming

    “Most of the time, it's pretty useless.”

    Comment from 13 Apr 2026 in “Stanford report highlights growing disconnect between AI insiders and everyone”

    “Copilot is just not performing well.”

    Comment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

    “it just feels like if they spent half the effort they spend on marketing on actually trying to make it do its job”

    Comment from 2 Feb 2026 in “Claude Code is suddenly everywhere inside Microsoft”
  • Premium features cost extra

    “Cowork is the first part of copilot 365 that's actually useful, to me too. It is however paid separately per token”

    Comment from 3 Sep 2026 in “AI Can Make You Suck Faster Too”

    “the dedicated "Premium" Copilot is a completely different experience than the "Basic/Lobotomized" Copilot that comes with a standard Business subscription”

    Comment from 16 Apr 2026 in “ChatGPT for Excel”
  • Forced on users and companies

    “I don't really mind experimenting with Copilot but I don't want it at all on an established office machine”

    Comment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

    “the O365 Copilot experience is experiencing a MASSIVE pushback globally from teams and companies forced to use it”

    Comment from 30 Dec 2025 in “The Future of Software Development Is Software Developers”

    “toggling on the permissions for borderline useless copilot features across their enterprise 365 deployments”

    Comment from 18 Feb 2026 in “Thousands of CEOs just admitted AI had no impact on employment or productivity”
  • Slow, bloated interface

    “The interface is bloated, slow, fugly and massively over-engineered.”

    Comment from 27 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

    “The one with the worst chat interface in history.”

    Comment from 26 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

Other AI assistants people recommend

The four most recommended other AI assistants, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Microsoft 365 Copilot compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Claude5,1755,00551%136 mo326 owners—
Google Gemini2,1952,23650%136 mo98 owners—
ChatGPT2,1862,88543%131 yr164 owners—
Grok7271,24937%131 mo19 owners—
Microsoft 365 CopilotThis page3513521%12——
See all 26 AI assistants, ranked

What people said

40 of the 204 comments that mention it, newest first. Each links to the original comment.

“many genuinely can't understand why us techies find it so limiting”

MixedComment from 28 Oct 2026 in “Amazon Is Gutting Its AI Division After Sustained Failure”

“Now I think the chat part is as good as what you'll get on the smaller subscriptions to ChatGPT or Claude”

MixedComment from 27 Oct 2026 in “Anthropic S-1”

“Copilot is proving to be a much better product strategy than anything OpenAI or Anthropic could do”

RecommendsComment from 26 Oct 2026 in “Microsoft offers voluntary buyouts to a quarter of its workforce”

“The interface is bloated, slow, fugly and massively over-engineered.”

MixedComment from 27 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

“The one with the worst chat interface in history.”

MixedComment from 26 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

“It writes very nice, clean code with almost no comments.”

RecommendsComment from 26 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

“I don't notice the answers being noticeably worse or anything like that.”

MixedComment from 25 Sep 2026 in “Microsoft abandons personal AI chatbot race with Copilot reboot”

“Absolutely fantastic if your PDF is 1300 pages of concatenated reports”

RecommendsComment from 21 Sep 2026 in “AI chatbots give wrong answers to financial queries 'most of the time'”

“Cowork is the first part of copilot 365 that's actually useful, to me too. It is however paid separately per token”

MixedComment from 3 Sep 2026 in “AI Can Make You Suck Faster Too”

“Copilot sucks but Microsoft is putting a ton of work into agent governance & identity”

MixedComment from 24 Jul 2026 in “Open Weights and American AI Leadership [pdf]”

“use the M365 copilot on top if you don't want to reinvent the wheel”

RecommendsComment from 22 Jul 2026 in “OpenAI Presence”

“it's critically underpowered for precisely the kind of knowledge work that the 365 power users need it for”

CriticizesComment from 8 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“this requires less cognitive load/skill for most”

RecommendsComment from 8 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“Also fairly decent at finding a specific slide from a year ago.”

RecommendsComment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“It's a bit quirky in that it won't accept a lot of file formats, but appending .txt to the end works.”

MixedComment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“Its pretty good about taking powerpoints and turning them into HTML”

RecommendsComment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“Copilot is just not performing well.”

MixedComment from 7 Jul 2026 in “Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly”

“Copilot actually can search outlook emails on Mac. This is the greatest achievement of any AI.”

RecommendsComment from 6 Jul 2026 in “New Microsoft 365 pricing live, some products up by 42% due to AI”

“make meaningful improvements to productivity and onboarding”

RecommendsComment from 26 Apr 2026 in “Google's new gradient icons for Gmail, Calendar, Drive, and other apps”

“the dedicated "Premium" Copilot is a completely different experience than the "Basic/Lobotomized" Copilot that comes with a standard Business subscription”

CriticizesComment from 16 Apr 2026 in “ChatGPT for Excel”

“Cheaper to get M365 Copilot licenses for the Claude models in Excel.”

RecommendsComment from 15 Apr 2026 in “ChatGPT for Excel”

“Most of the time, it's pretty useless.”

MixedComment from 13 Apr 2026 in “Stanford report highlights growing disconnect between AI insiders and everyone”

“It didn't really help me get more work done but it was pretty clutch at finding information.”

MixedComment from 5 Apr 2026 in “How many products does Microsoft have named 'Copilot'? I mapped every one”

“"Microsoft Copilot" which is different from "Microsoft 365 Copilot"”

MixedComment from 29 Mar 2026 in “Microsoft Set for Worst Quarter Since 2008”

“toggling on the permissions for borderline useless copilot features across their enterprise 365 deployments”

CriticizesComment from 18 Feb 2026 in “Thousands of CEOs just admitted AI had no impact on employment or productivity”

“it can access all your stuff (messages, calendar, email, documents) and sythesise that all into helpful stuff”

RecommendsComment from 5 Feb 2026 in “A sane but bull case on Clawdbot / OpenClaw”

“stuff that MS 365 Copilot will already do for you, but with much better defined barriers around what it can and cant access”

RecommendsComment from 4 Feb 2026 in “A sane but bull case on Clawdbot / OpenClaw”

“it 100% fails to do the thing it was advertised to do 2 years ago when work initially got the subscription”

CriticizesComment from 2 Feb 2026 in “Claude Code is suddenly everywhere inside Microsoft”

“it just feels like if they spent half the effort they spend on marketing on actually trying to make it do its job”

CriticizesComment from 2 Feb 2026 in “Claude Code is suddenly everywhere inside Microsoft”

“where it could explain the principles behind every step”

RecommendsComment from 22 Jan 2026 in “Brain on ChatGPT: Accumulation of Cognitive Debt When Using an AI Assistant”

“I actually like the Copilot interface in Office and Teams and the new start page. It serves my needs, but it’s a gateway to Office”

MixedComment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

“It's a dumb name, but a dumb name for an app that's a little less dumb.”

MixedComment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

“I don't really mind experimenting with Copilot but I don't want it at all on an established office machine”

MixedComment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

“You type the question, Copilot tells you where to click.”

MixedComment from 5 Jan 2026 in “Microsoft Office renamed to "Microsoft 365 Copilot app"”

“the O365 Copilot experience is experiencing a MASSIVE pushback globally from teams and companies forced to use it”

CriticizesComment from 30 Dec 2025 in “The Future of Software Development Is Software Developers”

“I'm actually impressed with M365 copilot when using it.”

RecommendsComment from 21 Dec 2025 in “Gemini 3 Pro vs. 2.5 Pro in Pokemon Crystal”

“Being able to search your organisation's documents is kind of a killer feature, provided they make it work reliably.”

MixedComment from 9 Dec 2025 in “Apple's slow AI pace becomes a strength as market grows weary of spending”

“The new version of 365 Copilot is objectively compelling, even if it is a work in progress.”

RecommendsComment from 3 Dec 2025 in “Everyone in Seattle hates AI”

“it’s been extremely useful to the non-tech folks at my work”

RecommendsComment from 18 Nov 2025 in “Windows 11 adds AI agent that runs in background with access to personal folders”

“even Copilot (the Microsoft 365 for Business version) has been wildly popular where I work”

MixedComment from 13 Nov 2025 in “Microsoft confirms Windows 11 is about to change”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.