Matrix
The most recommended of 4 chat protocols
An open, federated, end-to-end encrypted chat network that works as a Slack, Teams or Discord alternative with your choice of client, though critics cite encryption failures and hard self-hosting.
An open, federated, end-to-end encrypted chat network that works as a Slack, Teams or Discord alternative with your choice of client, though critics cite encryption failures and hard self-hosting.
522 people gave an opinion
- recommend it
- 257
- criticize it
- 265
- approval share
- 49%
Recommended in 13 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: recommended
- July 2026: recommended
- August 2026: recommended
- September 2026: recommended
- October 2026: recommended
- November 2026: recommended (month in progress)
Owned for 5 years
Median of the 35 owners who said how long they have had it.
Each square is one year.
Why it doesn’t carry the badge
- 257 people recommend itNeeds 10 or more, met.
- 0.9 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 13 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Open standard, choose your client
“for chatting with friends, you still only need one app - and because Matrix is an open standard, you can even change which app you want it to be.”
Comment from 15 Feb 2026 in “Discord Distances Itself from Peter Thiel Palantir's Age Verification Firm” “So in a sense, it is decentralized already, and it's only a matter of designing and building an interface to manage those packs”
Comment from 9 Feb 2026 in “Matrix messaging gaining ground in government IT” “personally I sort of prefer matrix because all these other protocols require apps whereas matrix can work on top of a browser”
Comment from 22 Dec 2025 on Hacker News - Comment from 1 Aug 2026 in “A Week in Matrix”
- Comment from 20 Nov 2025 in “Verifying your Matrix devices is becoming mandatory”
- Comment from 13 May 2026 in “I Moved My Digital Stack to Europe”
Ad-free alternative to Slack/Teams
“My team started using Matrix/Element after years of frustration with Teams and Slack. It's far from perfect, but using a simple application with no built-in ads, AI, bloat, crap, etc is wonderful.”
Comment from 5 Feb 2026 in “European Commission Trials Matrix to Replace Teams” “Matrix team is doing a solid job of running - Keep it up and keep eating the Slack/Teams marketshare up with competitive features and pricing.”
Comment from 24 Dec 2025 in “We Abandoned Matrix: The Dark Truth About User Security and Safety (2024)” “No in-app purchases, hype generation, or kyhrt predatory designs, just the bare basics to get a functional chat app”
Comment from 12 Feb 2026 in “Welcoming Discord users amidst the challenge of Age Verification” - Comment from 5 Feb 2026 in “European Commission Trials Matrix to Replace Teams”
End-to-end encryption by default
“Matrix gives a similar experience with e2ee though, but you have to save a recovery key for the case you lose access to all your sessions”
Comment from 13 Nov 2025 in “Meta replaces WhatsApp for Windows with web wrapper” “has encryption being an enforced default for one-to-one mesasges (instead of XMPP's bolted-on after-the-fact extension)”
Comment from 25 Dec 2025 in “Mattermost restricted access to old messages after 10000 limit is reached” “The key is only necessary as a backup these days. You can share the key from one client to another which works well.”
Comment from 16 Apr 2026 in “European civil servants are being forced off WhatsApp” - Comment from 24 Aug 2026 in “Jabber/XMPP: 25 Years of Digital Independence”
Clients have improved a lot
“Both Matrix the protocol and implementations like Element X have improved immeasurably over the last year or so.”
Comment from 5 Feb 2026 in “European Commission Trials Matrix to Replace Teams” “we fixed almost all known encryption in ~Sept 2024, and the new generation of clients fixes the slow sync issues”
Comment from 1 Dec 2025 in “Self-hosting a Matrix server for 5 years” “I use matrix with several non-technical friends. Its UI/UX has improved greatly over the last two years or so.”
Comment from 10 Feb 2026 in “Discord Alternatives, Ranked”
What people warn about
Each mark is one comment
Lost keys and undecryptable messages
“technical (not PEBKAK) E2EE issues are rather common and can mean losing all of your messages at unpredictable and uncontrollable times”
Comment from 24 Dec 2025 in “We Abandoned Matrix: The Dark Truth About User Security and Safety (2024)” “We've been happy Matrix users. Apart from less technical folks losing their encryption keys every now and then”
Comment from 24 Dec 2025 in “We Abandoned Matrix: The Dark Truth About User Security and Safety (2024)” “Simply fixes some of the many ways that rooms can explode or be bricked. Zero confidence that room brickings are totally fixed once and for all.”
Comment from 24 Dec 2025 in “We Abandoned Matrix: The Dark Truth About User Security and Safety (2024)” - Comment from 30 Aug 2026 in “Open Oscar Server: open-source server compatible with AIM and ICQ clients”
Self-hosting is complex and unwieldy
“The protocol is too complex/ambitious and the company behind it doesn't have the resources to actually produce a good server nor client implementation.”
Comment from 24 Jan 2026 in “BirdyChat becomes first European chat app that is interoperable with WhatsApp” “I gave up after I upgraded my server from a SQLite backend to a PostgreSQL one with their conversion script which introduced errors into my DB.”
Comment from 1 Dec 2025 in “Self-hosting a Matrix server for 5 years” “hosting Matrix is a nightmare -- as much as I admire what the Matrix crew is trying to do, the architecture is unwieldy and always has been”
Comment from 30 Aug 2026 on Hacker News - Comment from 20 Nov 2025 in “Verifying your Matrix devices is becoming mandatory”
Clunky UI, hard for non-techies
“Matrix is a superior concept to proprietary Signal, Whatsapp, Telegram etc but the implementation needs some help yet and UI is far behind.”
Comment from 10 Oct 2026 in “Telegram Desktop vulnerability allowed any user's file to be stolen” “I loathe how difficult Matrix is for normal people though. It's a nightmare to find a client, get an account, connect to your server”
Comment from 30 Aug 2026 in “European Commission Revives Push for Encryption Backdoors in ProtectEU Strategy” “In the real world friends and family aren't running their own matrix servers. At most they are signed up for whatever random one came up first in the search results.”
Comment from 20 Nov 2025 in “Verifying your Matrix devices is becoming mandatory” - Comment from 7 Feb 2026 in “France's homegrown open source online office suite”
Constant rewrites, half-finished clients
“it's a known problem, with a known solution (finish ElementX and/or wait for other clients to catch up), and a weakness of an open ecosystem”
Comment from 19 Feb 2026 in “In Search of a Discord Replacement” “everything constantly being rewritten or replaced with something new that only implements half the features before the original thing is ever finished”
Comment from 1 Dec 2025 in “Self-hosting a Matrix server for 5 years” “issues with thier project organization forking and funding the last few years has made one of thier primary contributors give up on the project”
Comment from 10 Feb 2026 in “Discord Alternatives, Ranked”
Other chat protocols people recommend
The three most recommended other chat protocols, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| MatrixThis page | 257 | 265 | 49% | 13 | 5 yrs35 owners | — |
| XMPP | 120 | 53 | 69% | 12 | 10 yrs9 owners | Approved |
| IRC (Internet Relay Chat) | 109 | 47 | 70% | 12 | — | Approved |
| Jabber (XMPP) | 9 | 0 | 100% | 7 | — | — |
What people said
40 of the 797 comments that mention it, newest first. Each links to the original comment.
“Matrix is a superior concept to proprietary Signal, Whatsapp, Telegram etc but the implementation needs some help yet and UI is far behind.”
“I loathe how difficult Matrix is for normal people though. It's a nightmare to find a client, get an account, connect to your server”
“hosting Matrix is a nightmare -- as much as I admire what the Matrix crew is trying to do, the architecture is unwieldy and always has been”
“Matrix gives you plenty of options to be flooded with CSAM or have all your chats become inexplicably unable to ever be decrypted again”
“Matrix was the easy find. Encrypted chat, e2e support, and encrypted voice and video chat rooms with screen share.”
“I find the bridge setup rather suboptimal, but with a complete lack of a good Pidgin alternative for the modern age, it's the best system around”
“being able to have all my chats bridged to one thing where I can comfortably sit in a client I control and can freely modify?”
“I have some internal experimental setup involving Matrix, OpenClaw, and some skills that actually is super useful for this”
“Matrix is far from perfect but if I were to make a website now, I would offer the choice of a Matrix address”
“The key is only necessary as a backup these days. You can share the key from one client to another which works well.”
“it's a known problem, with a known solution (finish ElementX and/or wait for other clients to catch up), and a weakness of an open ecosystem”
“for chatting with friends, you still only need one app - and because Matrix is an open standard, you can even change which app you want it to be.”
“No in-app purchases, hype generation, or kyhrt predatory designs, just the bare basics to get a functional chat app”
“I use matrix with several non-technical friends. Its UI/UX has improved greatly over the last two years or so.”
“issues with thier project organization forking and funding the last few years has made one of thier primary contributors give up on the project”
“So in a sense, it is decentralized already, and it's only a matter of designing and building an interface to manage those packs”
“Every time I've tried to use Element / Matrix it has failed dismally for me and everyone else in whatever community is trialling it.”
“Hiring 10 full time devs to work on Matrix would probably be more effective than 500 full time devs on Slack/Teams”
“Both Matrix the protocol and implementations like Element X have improved immeasurably over the last year or so.”
“My team started using Matrix/Element after years of frustration with Teams and Slack. It's far from perfect, but using a simple application with no built-in ads, AI, bloat, crap, etc is wonderful.”
“If you want a fair comparison for reasoning about security related challenges and tradeoffs you should probably go with matrix.”
“The protocol is too complex/ambitious and the company behind it doesn't have the resources to actually produce a good server nor client implementation.”
“People who don’t need all the features of Slack could just use something free like Signal, WhatsApp, Matrix, Discord, etc”
“Matrix is the next best, because they do avoid the tie-in to phone numbers and such, but their cryptographic design is not so great”
“has encryption being an enforced default for one-to-one mesasges (instead of XMPP's bolted-on after-the-fact extension)”
“technical (not PEBKAK) E2EE issues are rather common and can mean losing all of your messages at unpredictable and uncontrollable times”
“We've been happy Matrix users. Apart from less technical folks losing their encryption keys every now and then”
“Simply fixes some of the many ways that rooms can explode or be bricked. Zero confidence that room brickings are totally fixed once and for all.”
“Matrix team is doing a solid job of running - Keep it up and keep eating the Slack/Teams marketshare up with competitive features and pricing.”
“personally I sort of prefer matrix because all these other protocols require apps whereas matrix can work on top of a browser”
“I gave up after I upgraded my server from a SQLite backend to a PostgreSQL one with their conversion script which introduced errors into my DB.”
“everything constantly being rewritten or replaced with something new that only implements half the features before the original thing is ever finished”
“That's not a fair criticism. Of course you need to expose the server to the network clients are going to be connecting from.”
“we fixed almost all known encryption in ~Sept 2024, and the new generation of clients fixes the slow sync issues”
“if all of the complex architecture and issues are in the support of being decentralized, then this seems like an early planning failure”
“no coupling to any other client - I can just put my recovery key in and be verified without having to deal with other apps.”
“It doesn't happen on any of my accounts or clients. Verification takes a moment if you're in a lot of rooms, but it exchanges all keys.”
“In the real world friends and family aren't running their own matrix servers. At most they are signed up for whatever random one came up first in the search results.”
“The Matrix already has quite an info dump when he joins the real world that halts most of the momentum (on a re-watch, at least).”
“Matrix gives a similar experience with e2ee though, but you have to save a recovery key for the case you lose access to all your sessions”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.