Jira
Ranked 2 of 9 issue trackers by recommenders
The default enterprise issue tracker, praised for flexible workflows and recently improved speed, but widely disliked for a clunky UI, configuration bloat and manager-focused reporting.
The default enterprise issue tracker, praised for flexible workflows and recently improved speed, but widely disliked for a clunky UI, configuration bloat and manager-focused reporting.
527 people gave an opinion
- recommend it
- 128
- criticize it
- 399
- approval share
- 24%
Recommended in 12 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: recommended
- March 2026: recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: recommended
- July 2026: recommended
- August 2026: recommended
- September 2026: recommended
- October 2026: recommended
- November 2026: not recommended (month in progress)
Owned for 10 years
Median of the 7 owners who said how long they have had it.
Each square is one year.
Why it doesn’t carry the badge
- 128 people recommend itNeeds 10 or more, met.
- 0.3 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 12 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Performance improved in recent years
“Jira and Bitbucket have drastically improved performance and reliability over this same time period.”
Comment from 31 Mar 2026 in “GitHub's Historic Uptime” “Jira has improved massively the last 2-3 years, it's faster than GitHub now in my experience”
Comment from 16 Oct 2026 in “Ask HN: Why do developers hate Confluence?” “they have made major improvements, IMHO, to Jira and Confluence over the past few years”
Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI” - Comment from 16 Oct 2026 in “Ask HN: Why do developers hate Confluence?”
- Comment from 17 May 2026 in “Fired Atlassian engineer posts breakdown of every system he built”
- Comment from 22 Sep 2026 in “AI coding has made CI a bottleneck, so we reworked ours to keep up”
- Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”
Highly flexible, configurable workflows
“highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”
Comment from 4 Oct 2026 in “Every SaaS business will become a harness around a model” “The great thing about Jira is that it can do anything. The problem with Jira is that it can do anything”
Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards” “i always quite liked the flexibility of jira and the ability to logically connect tickets”
Comment from 13 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration” - Comment from 7 Jun 2026 in “How's Linear so fast? A technical breakdown”
Enterprise default that ticks every box
“Jira is the default, despite how much all of us despise it, mainly because it ticks all of the boxes for aforementioned areas.”
Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI” “i agree that their products are quite stale, but a lot of that is cuz they're so deeply entrenched in enterprise workflows”
Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI” “highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”
Comment from 4 Oct 2026 in “Every SaaS business will become a harness around a model” - Comment from 6 Aug 2026 in “Atlassian Rovo Exfiltrates Data, Bypassing Controls”
Great when maintained by thoughtful admins
“Tbf Jira is great, you just need a project manager with good opinions that sets it up and maintains it well.”
Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards” “Jira excels when there is a Jira governance committee comprised of people who actually understand data flow”
Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards” “OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”
Comment from 31 Jan 2026 in “Joel Spolsky: Painless Software Schedules (2000)”
What people warn about
Each mark is one comment
Slow, frustrating interface
“The latency difference going through a couple of switches and to another system really added up with those extra 1600 or so DB calls per page load.”
Comment from 21 Jan 2026 in “Curl removes bug bounties because of AI slop” “Start with a punishing UI (the web UI work and become unresponsive frequently, always wait at least 1.5 s before responding to interactions, etc.)”
Comment from 25 May 2026 in “Jira Is Turing-Complete” “one of the slowest applications I've used since the i486 days and the UX is designed to force you to click across 3-4 different fields”
Comment from 8 Oct 2026 in “Docker Agent” - Comment from 25 May 2026 in “Jira Is Turing-Complete”
Bloated by custom fields and configuration
“Jira after it implements your enterprise disfunction, is a new level of hell Dante couldn't've dreamed of”
Comment from 31 Mar 2026 in “Oracle slashes 30k jobs with a cold 6 a.m. email” “OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”
Comment from 31 Jan 2026 in “Joel Spolsky: Painless Software Schedules (2000)” “many people I know that use have some qualms with it because the bloat is pretty crazy”
Comment from 4 Feb 2026 in “AI Is Killing B2B SaaS” - Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”
- Comment from 2 Feb 2026 in “Why software stocks are getting pummelled”
Serves managers' reports over workers
“I require Jira for all my work to protect myself from three things, definitely not productivity”
Comment from 6 May 2026 in “The bottleneck was never the code” “Jira is solid proof that work happened, even if no actual code was pushed into the repo.”
Comment from 2 Jan 2026 in “Why users cannot create Issues directly (Ghostty)” “jira was already mostly for managers to generate reports, not to help the people doing the work, that's why it sucks so much as a tool for getting actual work done”
Comment from 3 Jul 2026 in “It Still Can't Do My Job: Four Years of Moving Goalposts (2022–2026)” - Comment from 13 May 2026 in “A History of IDEs at Google”
Expensive licensing
“I make decisions on implementation and payment for our Enterprise use of Atlassian today (mid 6 figures per annum of spend) - and I'm definitely shopping for alternatives!”
Comment from 14 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration” “they are hijacking the prices incredibly.. Lately we had to cut the number of licences and users, since it was incredibly expensive.”
Comment from 25 May 2026 in “Jira Is Turing-Complete”
Other issue trackers people recommend
The four most recommended other issue trackers, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| Linear | 148 | 66 | 69% | 12 | 4 yrs6 owners | Approved |
| JiraThis page | 128 | 399 | 24% | 12 | 10 yrs7 owners | — |
| git-bug | 36 | 9 | 80% | 8 | — | Approved |
| GitHub Issues | 29 | 28 | 51% | 11 | — | — |
| Epiq | 19 | 2 | 90% | 5 | 1.5 yrs4 owners | Approved |
What people said
40 of the 620 comments that mention it, newest first. Each links to the original comment.
“I use Jira daily for ~8 years, it has become faster in it's own comparison over time.”
“Jira has improved massively the last 2-3 years, it's faster than GitHub now in my experience”
“one of the slowest applications I've used since the i486 days and the UX is designed to force you to click across 3-4 different fields”
“highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”
“the forced cloud migration has (unfortunately) been pretty good for performance”
“Jira and other tools already have great built in tooling to help a backlog stay visually clear”
“Jira does everything that everyone wants, and it's awful... but everything else is worse.”
“I had been commenting that Atlassian turned a page and Jira was running quite well, but this year...”
“jira was already mostly for managers to generate reports, not to help the people doing the work, that's why it sucks so much as a tool for getting actual work done”
“I make decisions on implementation and payment for our Enterprise use of Atlassian today (mid 6 figures per annum of spend) - and I'm definitely shopping for alternatives!”
“i always quite liked the flexibility of jira and the ability to logically connect tickets”
“Jira is on another whole level when it comes to map processes of different teams”
“Jira contains discussion and requirements. It can meander for months before the right action is chosen.”
“The code is apparently a complete dumpster fire, from what I've heard from people at Atlassian.”
“Start with a punishing UI (the web UI work and become unresponsive frequently, always wait at least 1.5 s before responding to interactions, etc.)”
“The Jira API is less fragile than this, you will still have to change major things to your script when someone adds a field.”
“It has a thousand papercuts, one of the worst is double clicking on text select stuff suddenly kicks fields into editor mode.”
“they are hijacking the prices incredibly.. Lately we had to cut the number of licences and users, since it was incredibly expensive.”
“It's snappy and seems like they actually listen to the feedback forms I fill out.”
“The actual accuracy of the aggregates is rarely great, and instead leads to people doing "jira optimization" to make reports look good.”
“I require Jira for all my work to protect myself from three things, definitely not productivity”
“The great thing about Jira is that it can do anything. The problem with Jira is that it can do anything”
“we have about 250 custom fields. I work in a research team and we only need Kanban and I can't change the issue type if something is created. Hell.”
“Jira excels when there is a Jira governance committee comprised of people who actually understand data flow”
“Tbf Jira is great, you just need a project manager with good opinions that sets it up and maintains it well.”
“Jira after it implements your enterprise disfunction, is a new level of hell Dante couldn't've dreamed of”
“Jira and Bitbucket have drastically improved performance and reliability over this same time period.”
“Jira is similar, in that eng is very expensive, and its probably better than what these companies were doing beforehand, even if it is suboptimal.”
“Jira is, in fact, designed to facilitate exactly what you claim effective teams need to do.”
“The management side is much more expansive and this starts mattering when you are coordinating larger projects.”
“i agree that their products are quite stale, but a lot of that is cuz they're so deeply entrenched in enterprise workflows”
“Jira is the default, despite how much all of us despise it, mainly because it ticks all of the boxes for aforementioned areas.”
“Yeah, but that doesn't preclude improvements. It feels less bloated now to me.”
“they have made major improvements, IMHO, to Jira and Confluence over the past few years”
“many people I know that use have some qualms with it because the bloat is pretty crazy”
“factor the part of jira you use (maybe 10%), the many choices and dimensions you have to configure, the time it take and the complexity it bring”
“OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”
“The latency difference going through a couple of switches and to another system really added up with those extra 1600 or so DB calls per page load.”
“Jira is solid proof that work happened, even if no actual code was pushed into the repo.”
“Your agent could use an MCP to create a Jira ticket and create subtasks or tasks for your subagents?”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.