Hacker ApprovedDepartments

Jira

Ranked 2 of 9 issue trackers by recommenders

The default enterprise issue tracker, praised for flexible workflows and recently improved speed, but widely disliked for a clunky UI, configuration bloat and manager-focused reporting.

The default enterprise issue tracker, praised for flexible workflows and recently improved speed, but widely disliked for a clunky UI, configuration bloat and manager-focused reporting.

527 people gave an opinion

recommend it
128
criticize it
399
approval share
24%
Each figure is 5 people. RecommendsCriticizes

Recommended in 12 of 13 months

  1. November 2025: recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: recommended
  5. March 2026: recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: recommended
  9. July 2026: recommended
  10. August 2026: recommended
  11. September 2026: recommended
  12. October 2026: recommended
  13. November 2026: not recommended (month in progress)

Owned for 10 years

Median of the 7 owners who said how long they have had it.

Each square is one year.

Why it doesn’t carry the badge

  • 128 people recommend itNeeds 10 or more, met.
  • 0.3 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 12 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Performance improved in recent years

    “Jira and Bitbucket have drastically improved performance and reliability over this same time period.”

    Comment from 31 Mar 2026 in “GitHub's Historic Uptime”

    “Jira has improved massively the last 2-3 years, it's faster than GitHub now in my experience”

    Comment from 16 Oct 2026 in “Ask HN: Why do developers hate Confluence?”

    “they have made major improvements, IMHO, to Jira and Confluence over the past few years”

    Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”
  • Highly flexible, configurable workflows

    “highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”

    Comment from 4 Oct 2026 in “Every SaaS business will become a harness around a model”

    “The great thing about Jira is that it can do anything. The problem with Jira is that it can do anything”

    Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

    “i always quite liked the flexibility of jira and the ability to logically connect tickets”

    Comment from 13 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration”
  • Enterprise default that ticks every box

    “Jira is the default, despite how much all of us despise it, mainly because it ticks all of the boxes for aforementioned areas.”

    Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

    “i agree that their products are quite stale, but a lot of that is cuz they're so deeply entrenched in enterprise workflows”

    Comment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

    “highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”

    Comment from 4 Oct 2026 in “Every SaaS business will become a harness around a model”
  • Great when maintained by thoughtful admins

    “Tbf Jira is great, you just need a project manager with good opinions that sets it up and maintains it well.”

    Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

    “Jira excels when there is a Jira governance committee comprised of people who actually understand data flow”

    Comment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

    “OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”

    Comment from 31 Jan 2026 in “Joel Spolsky: Painless Software Schedules (2000)”

What people warn about

Each mark is one comment

  • Slow, frustrating interface

    “The latency difference going through a couple of switches and to another system really added up with those extra 1600 or so DB calls per page load.”

    Comment from 21 Jan 2026 in “Curl removes bug bounties because of AI slop”

    “Start with a punishing UI (the web UI work and become unresponsive frequently, always wait at least 1.5 s before responding to interactions, etc.)”

    Comment from 25 May 2026 in “Jira Is Turing-Complete”

    “one of the slowest applications I've used since the i486 days and the UX is designed to force you to click across 3-4 different fields”

    Comment from 8 Oct 2026 in “Docker Agent”
  • Bloated by custom fields and configuration

    “Jira after it implements your enterprise disfunction, is a new level of hell Dante couldn't've dreamed of”

    Comment from 31 Mar 2026 in “Oracle slashes 30k jobs with a cold 6 a.m. email”

    “OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”

    Comment from 31 Jan 2026 in “Joel Spolsky: Painless Software Schedules (2000)”

    “many people I know that use have some qualms with it because the bloat is pretty crazy”

    Comment from 4 Feb 2026 in “AI Is Killing B2B SaaS”
  • Serves managers' reports over workers

    “I require Jira for all my work to protect myself from three things, definitely not productivity”

    Comment from 6 May 2026 in “The bottleneck was never the code”

    “Jira is solid proof that work happened, even if no actual code was pushed into the repo.”

    Comment from 2 Jan 2026 in “Why users cannot create Issues directly (Ghostty)”

    “jira was already mostly for managers to generate reports, not to help the people doing the work, that's why it sucks so much as a tool for getting actual work done”

    Comment from 3 Jul 2026 in “It Still Can't Do My Job: Four Years of Moving Goalposts (2022–2026)”
  • Expensive licensing

    “I make decisions on implementation and payment for our Enterprise use of Atlassian today (mid 6 figures per annum of spend) - and I'm definitely shopping for alternatives!”

    Comment from 14 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration”

    “they are hijacking the prices incredibly.. Lately we had to cut the number of licences and users, since it was incredibly expensive.”

    Comment from 25 May 2026 in “Jira Is Turing-Complete”

Other issue trackers people recommend

The four most recommended other issue trackers, with the same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Jira compared with 4 alternatives
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Linear1486669%124 yrs6 ownersApproved
JiraThis page12839924%1210 yrs7 owners—
git-bug36980%8—Approved
GitHub Issues292851%11——
Epiq19290%51.5 yrs4 ownersApproved
See all 9 issue trackers, ranked

What people said

40 of the 620 comments that mention it, newest first. Each links to the original comment.

“I use Jira daily for ~8 years, it has become faster in it's own comparison over time.”

MixedComment from 16 Oct 2026 in “Ask HN: Why do developers hate Confluence?”

“Jira has improved massively the last 2-3 years, it's faster than GitHub now in my experience”

RecommendsComment from 16 Oct 2026 in “Ask HN: Why do developers hate Confluence?”

“one of the slowest applications I've used since the i486 days and the UX is designed to force you to click across 3-4 different fields”

CriticizesComment from 8 Oct 2026 in “Docker Agent”

“highly flexible workflow engine with RBAC that integrates with literally everything and I can start using immediately”

RecommendsComment from 4 Oct 2026 in “Every SaaS business will become a harness around a model”

“the forced cloud migration has (unfortunately) been pretty good for performance”

MixedComment from 22 Sep 2026 in “AI coding has made CI a bottleneck, so we reworked ours to keep up”

“Jira and other tools already have great built in tooling to help a backlog stay visually clear”

RecommendsComment from 3 Sep 2026 in “Product Backlog Problems: Why Your Hierarchy Is Broken”

“Jira does everything that everyone wants, and it's awful... but everything else is worse.”

MixedComment from 6 Aug 2026 in “Atlassian Rovo Exfiltrates Data, Bypassing Controls”

“I had been commenting that Atlassian turned a page and Jira was running quite well, but this year...”

MixedComment from 12 Jul 2026 in “Ask HN: Is looking at the code slowing us down?”

“jira was already mostly for managers to generate reports, not to help the people doing the work, that's why it sucks so much as a tool for getting actual work done”

CriticizesComment from 3 Jul 2026 in “It Still Can't Do My Job: Four Years of Moving Goalposts (2022–2026)”

“I make decisions on implementation and payment for our Enterprise use of Atlassian today (mid 6 figures per annum of spend) - and I'm definitely shopping for alternatives!”

CriticizesComment from 14 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration”

“i always quite liked the flexibility of jira and the ability to logically connect tickets”

RecommendsComment from 13 Jun 2026 in “Show HN: Paca – Lightweight Jira alternative for human-AI collaboration”

“Jira is on another whole level when it comes to map processes of different teams”

MixedComment from 7 Jun 2026 in “How's Linear so fast? A technical breakdown”

“Jira contains discussion and requirements. It can meander for months before the right action is chosen.”

MixedComment from 6 Jun 2026 in “Stop Using Conventional Commits”

“The code is apparently a complete dumpster fire, from what I've heard from people at Atlassian.”

MixedComment from 25 May 2026 in “Jira Is Turing-Complete”

“Start with a punishing UI (the web UI work and become unresponsive frequently, always wait at least 1.5 s before responding to interactions, etc.)”

CriticizesComment from 25 May 2026 in “Jira Is Turing-Complete”

“The Jira API is less fragile than this, you will still have to change major things to your script when someone adds a field.”

MixedComment from 25 May 2026 in “Jira Is Turing-Complete”

“It has a thousand papercuts, one of the worst is double clicking on text select stuff suddenly kicks fields into editor mode.”

CriticizesComment from 25 May 2026 in “Jira Is Turing-Complete”

“they are hijacking the prices incredibly.. Lately we had to cut the number of licences and users, since it was incredibly expensive.”

CriticizesComment from 25 May 2026 in “Jira Is Turing-Complete”

“It's snappy and seems like they actually listen to the feedback forms I fill out.”

RecommendsComment from 17 May 2026 in “Fired Atlassian engineer posts breakdown of every system he built”

“The actual accuracy of the aggregates is rarely great, and instead leads to people doing "jira optimization" to make reports look good.”

CriticizesComment from 13 May 2026 in “A History of IDEs at Google”

“I require Jira for all my work to protect myself from three things, definitely not productivity”

MixedComment from 6 May 2026 in “The bottleneck was never the code”

“The great thing about Jira is that it can do anything. The problem with Jira is that it can do anything”

MixedComment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

“we have about 250 custom fields. I work in a research team and we only need Kanban and I can't change the issue type if something is created. Hell.”

CriticizesComment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

“Jira excels when there is a Jira governance committee comprised of people who actually understand data flow”

RecommendsComment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

“Tbf Jira is great, you just need a project manager with good opinions that sets it up and maintains it well.”

RecommendsComment from 26 Apr 2026 in “I spent 6 years building my Kanban as I hated how managers run the boards”

“Jira after it implements your enterprise disfunction, is a new level of hell Dante couldn't've dreamed of”

MixedComment from 31 Mar 2026 in “Oracle slashes 30k jobs with a cold 6 a.m. email”

“Jira and Bitbucket have drastically improved performance and reliability over this same time period.”

RecommendsComment from 31 Mar 2026 in “GitHub's Historic Uptime”

“Jira is similar, in that eng is very expensive, and its probably better than what these companies were doing beforehand, even if it is suboptimal.”

MixedComment from 16 Mar 2026 in “Mod sources warn Palantir role at heart of government is threat to UK security”

“Jira is, in fact, designed to facilitate exactly what you claim effective teams need to do.”

RecommendsComment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

“The management side is much more expansive and this starts mattering when you are coordinating larger projects.”

MixedComment from 12 Mar 2026 in “Atlassian CEO: AI doesn't replace people here, but we're firing them anyway”

“i agree that their products are quite stale, but a lot of that is cuz they're so deeply entrenched in enterprise workflows”

MixedComment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

“Jira is the default, despite how much all of us despise it, mainly because it ticks all of the boxes for aforementioned areas.”

MixedComment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

“Yeah, but that doesn't preclude improvements. It feels less bloated now to me.”

MixedComment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

“they have made major improvements, IMHO, to Jira and Confluence over the past few years”

RecommendsComment from 12 Mar 2026 in “Atlassian to cut roughly 1,600 jobs in pivot to AI”

“many people I know that use have some qualms with it because the bloat is pretty crazy”

MixedComment from 4 Feb 2026 in “AI Is Killing B2B SaaS”

“factor the part of jira you use (maybe 10%), the many choices and dimensions you have to configure, the time it take and the complexity it bring”

CriticizesComment from 2 Feb 2026 in “Why software stocks are getting pummelled”

“OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks”

MixedComment from 31 Jan 2026 in “Joel Spolsky: Painless Software Schedules (2000)”

“The latency difference going through a couple of switches and to another system really added up with those extra 1600 or so DB calls per page load.”

CriticizesComment from 21 Jan 2026 in “Curl removes bug bounties because of AI slop”

“Jira is solid proof that work happened, even if no actual code was pushed into the repo.”

RecommendsComment from 2 Jan 2026 in “Why users cannot create Issues directly (Ghostty)”

“Your agent could use an MCP to create a Jira ticket and create subtasks or tasks for your subagents?”

RecommendsComment from 28 Nov 2025 in “Beads – A memory upgrade for your coding agent”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.