Delta Air Lines
Airline in Outdoors & travel
People recommend Delta for its loyalty program, status perks and service, and say it is often the first pick between airlines. The common caveat is that its prices and phone and app support draw complaints.
People recommend Delta for its loyalty program, status perks and service, and say it is often the first pick between airlines. The common caveat is that its prices and phone and app support draw complaints.
19 people gave an opinion
- recommend it
- 11
- criticize it
- 8
- approval share
- 58%
Recommended in 9 of 13 months
- November 2025: recommended
- December 2025: recommended
- January 2026: recommended
- February 2026: not recommended
- March 2026: recommended
- April 2026: recommended
- May 2026: recommended
- June 2026: not recommended
- July 2026: recommended
- August 2026: not recommended
- September 2026: not recommended
- October 2026: recommended
- November 2026: recommended (month in progress)
Why it doesn’t carry the badge
- 11 people recommend itNeeds 10 or more, met.
- 1.3 recommenders for every criticNeeds 2 to 1 or better, not met.
- Recommended in 9 of 13 monthsNeeds 4 or more, met.
The same three rules apply to every product, and the badge can’t be bought. How the badge works
What people say about it
The reasons people give, with the number of comments that give each one. Open a reason to read what they said.
Why people recommend it
Each mark is one comment
Better service and customer satisfaction
“Delta raised prices, delivered better service, and is more profitable than any other US airline.”
Comment from 4 May 2026 in “Let's Buy Spirit Air” “the statistics show that on average their performance and customer satisfaction is higher”
Comment from 28 Jul 2026 in “Over 150k Flights: Airlines Just Flew the Busiest Day in Recorded History” “they simply had a better product”
Comment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary” Top pick when other factors are equal
“a serious consideration on picking Delta if other factors are equal between airlines”
Comment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary” “#1 reason to fly delta tbh”
Comment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”
What people warn about
Each mark is one comment
Poor phone bot and app support
“Delta also does, surprisingly, because their AI phone bot is garbage.”
Comment from 12 Apr 2026 in “Building a SaaS in 2026 Using Only EU Infrastructure” “I couldn't believe he was trying to kick me over to the app if it was that easy.”
Comment from 28 Aug 2026 in ““It works better in the app”” “Can't buy flights from Delta, always gives a non-descript error.”
Comment from 8 May 2026 in “Google Broke reCAPTCHA for De-Googled Android Users” Unreliable in-flight internet
“the internet connection was nonexistent along large parts of the route”
Comment from 13 Jan 2026 in “The chess bot on Delta Air Lines will destroy you (2024) [video]” “it doesn't matter how nice the seats are if you can't get any work done”
Comment from 18 Mar 2026 in “Show HN: Will my flight have Starlink?” High and rising prices
“charges more physical cash for a cash+miles ticket than for a pure cash ticket”
Comment from 10 Nov 2025 in “Reminder to passengers ahead of move to 100% digital boarding passes” “The prices are out of control”
Comment from 3 Oct 2026 in “Delta WiFi Survival Guide” Customers switching to other airlines
“I know a lot of people who flew many times a year on delta only and now look for other airlines.”
Comment from 24 Jul 2026 in “Latest Airbus Single Aisle Aircraft Innovations” “to me Delta is the airline of last resort”
Comment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”
What people recommend instead
The same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.
| Product | Recommend | Criticize | Approval | Months | Owned | Badge |
|---|---|---|---|---|---|---|
| Delta Air LinesThis page | 11 | 8 | 58% | 9 | — | — |
| British Airways | 6 | 9 | 40% | 4 | — | — |
What people said
All 20 comments that mention it, newest first. Each links to the original comment.
“their tech being at least somewhat usable”
“they simply had a better product”
“to me Delta is the airline of last resort”
“#1 reason to fly delta tbh”
“a serious consideration on picking Delta if other factors are equal between airlines”
“The prices are out of control”
“I couldn't believe he was trying to kick me over to the app if it was that easy.”
“the statistics show that on average their performance and customer satisfaction is higher”
“I know a lot of people who flew many times a year on delta only and now look for other airlines.”
“Even the supposedly 'good' ones like Delta do a lot of these tricks.”
“Can't buy flights from Delta, always gives a non-descript error.”
“Delta raised prices, delivered better service, and is more profitable than any other US airline.”
“Delta also does, surprisingly, because their AI phone bot is garbage.”
“did so previously from Delta”
“it doesn't matter how nice the seats are if you can't get any work done”
“the internet connection was nonexistent along large parts of the route”
“In the US, Delta, United, AA, South West all have decent/regular maintenance.”
“recently I used Delta and it was fine”
“I value the loyalty programs and status of certain hotel chains and Delta airlines.”
“charges more physical cash for a cash+miles ticket than for a pure cash ticket”
Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.