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Delta Air Lines

Airline in Outdoors & travel

People recommend Delta for its loyalty program, status perks and service, and say it is often the first pick between airlines. The common caveat is that its prices and phone and app support draw complaints.

People recommend Delta for its loyalty program, status perks and service, and say it is often the first pick between airlines. The common caveat is that its prices and phone and app support draw complaints.

19 people gave an opinion

recommend it
11
criticize it
8
approval share
58%
Each figure is one person. RecommendsCriticizes

Recommended in 9 of 13 months

  1. November 2025: recommended
  2. December 2025: recommended
  3. January 2026: recommended
  4. February 2026: not recommended
  5. March 2026: recommended
  6. April 2026: recommended
  7. May 2026: recommended
  8. June 2026: not recommended
  9. July 2026: recommended
  10. August 2026: not recommended
  11. September 2026: not recommended
  12. October 2026: recommended
  13. November 2026: recommended (month in progress)

Why it doesn’t carry the badge

  • 11 people recommend itNeeds 10 or more, met.
  • 1.3 recommenders for every criticNeeds 2 to 1 or better, not met.
  • Recommended in 9 of 13 monthsNeeds 4 or more, met.

The same three rules apply to every product, and the badge can’t be bought. How the badge works

What people say about it

The reasons people give, with the number of comments that give each one. Open a reason to read what they said.

Why people recommend it

Each mark is one comment

  • Better service and customer satisfaction

    “Delta raised prices, delivered better service, and is more profitable than any other US airline.”

    Comment from 4 May 2026 in “Let's Buy Spirit Air”

    “the statistics show that on average their performance and customer satisfaction is higher”

    Comment from 28 Jul 2026 in “Over 150k Flights: Airlines Just Flew the Busiest Day in Recorded History”

    “they simply had a better product”

    Comment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”
  • Top pick when other factors are equal

    “a serious consideration on picking Delta if other factors are equal between airlines”

    Comment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

    “#1 reason to fly delta tbh”

    Comment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

What people warn about

Each mark is one comment

  • Poor phone bot and app support

    “Delta also does, surprisingly, because their AI phone bot is garbage.”

    Comment from 12 Apr 2026 in “Building a SaaS in 2026 Using Only EU Infrastructure”

    “I couldn't believe he was trying to kick me over to the app if it was that easy.”

    Comment from 28 Aug 2026 in ““It works better in the app””

    “Can't buy flights from Delta, always gives a non-descript error.”

    Comment from 8 May 2026 in “Google Broke reCAPTCHA for De-Googled Android Users”
  • Unreliable in-flight internet

    “the internet connection was nonexistent along large parts of the route”

    Comment from 13 Jan 2026 in “The chess bot on Delta Air Lines will destroy you (2024) [video]”

    “it doesn't matter how nice the seats are if you can't get any work done”

    Comment from 18 Mar 2026 in “Show HN: Will my flight have Starlink?”
  • High and rising prices

    “charges more physical cash for a cash+miles ticket than for a pure cash ticket”

    Comment from 10 Nov 2025 in “Reminder to passengers ahead of move to 100% digital boarding passes”

    “The prices are out of control”

    Comment from 3 Oct 2026 in “Delta WiFi Survival Guide”
  • Customers switching to other airlines

    “I know a lot of people who flew many times a year on delta only and now look for other airlines.”

    Comment from 24 Jul 2026 in “Latest Airbus Single Aisle Aircraft Innovations”

    “to me Delta is the airline of last resort”

    Comment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

What people recommend instead

The same counts for each, so you can compare like for like. The tick on each bar marks the 2 to 1 line the badge needs.

Delta Air Lines compared with 1 alternative
ProductRecommendCriticizeApprovalMonthsOwnedBadge
Delta Air LinesThis page11858%9——
British Airways6940%4——

What people said

All 20 comments that mention it, newest first. Each links to the original comment.

“their tech being at least somewhat usable”

RecommendsComment from 1 Nov 2026 in “Frontier Airlines Likely Breached”

“they simply had a better product”

RecommendsComment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

“to me Delta is the airline of last resort”

CriticizesComment from 16 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

“#1 reason to fly delta tbh”

RecommendsComment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

“a serious consideration on picking Delta if other factors are equal between airlines”

RecommendsComment from 15 Oct 2026 in “Delta’s Biscoff cookies were supposed to be temporary”

“The prices are out of control”

CriticizesComment from 3 Oct 2026 in “Delta WiFi Survival Guide”

“I couldn't believe he was trying to kick me over to the app if it was that easy.”

CriticizesComment from 28 Aug 2026 in ““It works better in the app””

“the statistics show that on average their performance and customer satisfaction is higher”

RecommendsComment from 28 Jul 2026 in “Over 150k Flights: Airlines Just Flew the Busiest Day in Recorded History”

“I know a lot of people who flew many times a year on delta only and now look for other airlines.”

CriticizesComment from 24 Jul 2026 in “Latest Airbus Single Aisle Aircraft Innovations”

“Even the supposedly 'good' ones like Delta do a lot of these tricks.”

CriticizesComment from 12 Jun 2026 in “Ryanair dark UX patterns summer 2026 refresher”

“Can't buy flights from Delta, always gives a non-descript error.”

CriticizesComment from 8 May 2026 in “Google Broke reCAPTCHA for De-Googled Android Users”

“Delta raised prices, delivered better service, and is more profitable than any other US airline.”

RecommendsComment from 4 May 2026 in “Let's Buy Spirit Air”

“Delta also does, surprisingly, because their AI phone bot is garbage.”

MixedComment from 12 Apr 2026 in “Building a SaaS in 2026 Using Only EU Infrastructure”

“did so previously from Delta”

RecommendsComment from 20 Mar 2026 in “HP realizes that mandatory 15-minute support call wait times isn't good support”

“it doesn't matter how nice the seats are if you can't get any work done”

CriticizesComment from 18 Mar 2026 in “Show HN: Will my flight have Starlink?”

“the internet connection was nonexistent along large parts of the route”

MixedComment from 13 Jan 2026 in “The chess bot on Delta Air Lines will destroy you (2024) [video]”

“In the US, Delta, United, AA, South West all have decent/regular maintenance.”

RecommendsComment from 5 Jan 2026 in “Ask HN: Would you fly on a Boeing 737 MAX?”

“recently I used Delta and it was fine”

RecommendsComment from 31 Dec 2025 in “Quality of drinking water varies significantly by airline”

“I value the loyalty programs and status of certain hotel chains and Delta airlines.”

MixedComment from 29 Nov 2025 in “Leak confirms OpenAI is preparing ads on ChatGPT for public roll out”

“charges more physical cash for a cash+miles ticket than for a pure cash ticket”

CriticizesComment from 10 Nov 2025 in “Reminder to passengers ahead of move to 100% digital boarding passes”

Counts come from 1,795,640 Hacker News comments, November 2025 to November 2026. How we count. Report a mistake.