# Comcast internet

19 Hacker News commenters recommended Comcast internet and 72 criticized it, November 2025 to November 2026. It was recommended in 11 of 13 months; owners who said how long report a median of 15 years (4 owners).

**Verdict:** People praise Comcast's core internet service as solid and faster, with few issues outside the pandemic. The common caveats are poor customer service, outages and high prices.

## Why people recommend it

- Solid core internet service (3 comments): "in my opinion they've improved a lot so I'm not unhappy despite leaving them as a customer" ([source](https://news.ycombinator.com/item?id=48775971)) "the core service itself does seem to be much better these days" ([source](https://news.ycombinator.com/item?id=48432648)) "their core internet service seems really solid" ([source](https://news.ycombinator.com/item?id=48432538))
- Fast gigabit speeds available (2 comments): "Having 1Gb down from Comcast is definitely useful at times. I just wish I could get more than 30Mb up." ([source](https://news.ycombinator.com/item?id=47667086)) "Comcast has upped the internet speeds by a factor of 10x, from 200 mbps to 2 gbps." ([source](https://news.ycombinator.com/item?id=48388846))
- Good IPv6 support (2 comments): "I had a GREAT experience a couple living situations ago where I got dual stack from Comcast" ([source](https://news.ycombinator.com/item?id=46481192)) "at least Comcast gave me a /56." ([source](https://news.ycombinator.com/item?id=47693661))

## What people warn about

- Poor customer service and technicians (4 comments): "Comcast is a successful business in spite of their customer satisfaction. You don't need to please your customers when when you can involuntarily extract their money anyway." ([source](https://news.ycombinator.com/item?id=48430756)) "Comcast deserves every penny of customer service expenses they're incurring if their own purpose-built modem/routers are so flaky" ([source](https://news.ycombinator.com/item?id=47241238)) "they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability" ([source](https://news.ycombinator.com/item?id=48297514))
- Outages and unstable connections (3 comments): "Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere" ([source](https://news.ycombinator.com/item?id=46020343)) "Bufferbloat was horrendous with Comcast so latency varied wildly depending on what was happening on the network." ([source](https://news.ycombinator.com/item?id=49451638)) "they sent out a non-technical 'technician' in response to my concerns over SNR causing connection instability" ([source](https://news.ycombinator.com/item?id=48297514))
- Price hikes and hard cancellation (3 comments): "There's plenty of examples of subscriptions that are nearly impossible to cancel, or have a giant fee for cancelling early." ([source](https://news.ycombinator.com/item?id=48847175)) "If Comcrap tries to charge me $10 more one month they're going to be getting nasty messages from me pretty quickly." ([source](https://news.ycombinator.com/item?id=46465810)) "Comcast said they'd run a cable for $71,000 as long as I agreed to a multi-year $800/month contract" ([source](https://news.ycombinator.com/item?id=48828038))

## Alternatives hackers recommend

- [Starlink](https://hackerapproved.com/p/starlink.md): 547 recommend
- [Google Fiber](https://hackerapproved.com/p/google-fiber.md): 18 recommend
- [Andrews & Arnold](https://hackerapproved.com/p/andrews-arnold.md): 10 recommend
- [AOL](https://hackerapproved.com/p/aol.md): 9 recommend
- [AT&T Fiber](https://hackerapproved.com/p/at-t-fiber.md): 9 recommend

## Where to get it

- [Visit the official site](https://www.xfinity.com/)

## Cite as

Hacker Approved, "Comcast internet", https://hackerapproved.com/p/comcast/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).