# British Airways

6 Hacker News commenters recommended British Airways and 9 criticized it, November 2025 to November 2026. It was recommended in 4 of 13 months.

**Verdict:** People recommend its premium cabins for extra legroom and a private-jet feel. Critics say refunds and customer service break down during outages.

## Why people recommend it

- Premium cabin with extra legroom (2 comments): "we actually ended up with premium seats with extra leg room" ([source](https://news.ycombinator.com/item?id=48510314)) "It felt like a private jet up there, very cool." ([source](https://news.ycombinator.com/item?id=48710031))

## What people warn about

- Refunds and cancellations handled poorly (3 comments): "Try cancelling a flight on British Airways months in advance." ([source](https://news.ycombinator.com/item?id=48575222)) "so I did not receive my money back" ([source](https://news.ycombinator.com/item?id=48014492)) "I tried in 2017 with BA when their system went down and received nothing." ([source](https://news.ycombinator.com/item?id=49616235))
- Weak service during system outages (2 comments): "I tried in 2017 with BA when their system went down and received nothing." ([source](https://news.ycombinator.com/item?id=49616235)) "our business model precludes timely responses in times of system stress" ([source](https://news.ycombinator.com/item?id=49616749))

## Alternatives hackers recommend

- [Delta Air Lines](https://hackerapproved.com/p/delta-air-lines.md): 11 recommend

## Where to get it

- [Visit the official site](https://www.britishairways.com/)

## Cite as

Hacker Approved, "British Airways", https://hackerapproved.com/p/british-airways/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).