Backblaze Backup

“they won’t actually fix any issues even when you hand them scripts that reproduce the issue.”

“The one time I tried Backblaze I wasn’t impressed but I recognize there are other good alternatives”

“Encrypt the hell out of it and make sure there's a globally redundant copy of your files.”

“stick it on all my computer-illiterate relatives' PCs and then I know there is a fool-proof backup”

“There are a few folks who lost data to corrupted files on the BackBlaze side.”

“After using their website and their app for a few hours I pretty much immediately decided to not proceed with them as the software was…”

“There's nothing professional there, are BB saying that if you try to do something in an orderly and controlled manner”

“apparently backblaze silently deletes backups more than 30 days old even if they are the newest backup”

“it is always kind of scary for Backblaze to just quietly change a setting from one setting to a different setting”

“A big difference here is that Backblaze only keeps deleted/changed files for 30 days.”

“I spent more than a week trying to restore a little less than 2 TB backup because the client would just freeze at the last…”

“When an org quietly degrades one of their products, you should expect this behavior to occur again.”

“they clearly should have communicated the change and made it visible in the exclusion settings”

“They 100% should have communicated this change, absolutely unacceptable to change behavior without an extremely visible warning.”

“I'm happy to pay an annual fee for a one-size fits all approach that I don't have to think about.”

“Seems Backblaze does not even read their own blog with articles about 3-2-1 backups and sync not being the same as backup.”

“if they won't (very easily) fix a known issue by measuring file sizes properly I don't feel confident about the product.”

“I already dropped Backblaze over this stuff and I do not intend to ever consider using them again.”

“use backblaze as cold storage and use restic or another tool with a GUI to backup to it”

“We had learned that this policy had changed a few months ago, and we were never notified. File was unrecoverable”

“Backblaze offers 'unlimited' backup space, so they have to do this kind of thing as a result of that poor marketing choice.”

“backblaze just deletes backed up data from external hard drives that haven't been connected in a while”

“I have lost 1 TB of personal photos due to this as a paying customer. Never trust Backblaze.”

“Backblaze's backup app could do the same but rather than fix their code they excluded .git folders.”

“Then backblaze backup tries to back the folder up and requests a download of every single file and now you have zero bytes free”

“The only reason their “well figured out what to include and exclude” policy made sense was an implicit assumption that they’d play it safe”

“the one time I needed to restore a file, I realized that VMware VMs files were excluded from the backup”

“backblaze downloading all of that is gonna throttle your connection and fill up your disk real fast”

“stopped taking my cc and email me on a no+reply email about it like they dont want to get paid”

“If they start excluding random content (eg: .git) without effective notice, maybe they AREN'T backing up everything you think they are.”

“It isn't user error if it was working perfectly fine until the provider made a silent change.”

“Easily over 10 year customer. Totally bogus. Not only did it stop backing it up the old history is totally gone as well.”

“Complete lack of communication (outside of release notes, which nobody really reads, as the article too states) is incompetence and indeed worrying.”

“They don’t backup Dropbox directories or other cloud sync products. It wasn’t broadly communicated just a line item in release notes.”

“they have features like default soft delete with hard delete after x days that makes it a very compelling backup choice”

“make a great off site backup solution because, like the OP said, this is important stuff”

“I use backblaze software and it is fine. Works much better than others in the same pricepoint.”

“it's very cheap and the billing is fair (usage based billing, not the exorbitant monthly fees most SaaS services charge”

“Backblaze doesn’t erase after 30 days… I’ve had a computer be offline from it for several months and it still retained all data.”

“it has to phone home every 30 days or it will erase anything that is stored on external drive.”