# Alibaba.com

8 Hacker News commenters recommended Alibaba.com and 7 criticized it, November 2025 to November 2026. It was recommended in 7 of 13 months.

**Verdict:** Recommended for cheap wholesale and parts sourcing and easy yuan payments; critics say refunds and fees are hard to get back.

## What people warn about

- Refunds refused or delayed (3 comments): "AliBaba refuses to refund all of the fees charged. And there's no way to leave negative feedback of a cancelled transaction." ([source](https://news.ycombinator.com/item?id=47316472)) "they say they need info from DHL before proceeding with a refund" ([source](https://news.ycombinator.com/item?id=46730902)) "the payment processing fee of this order is not refundable" ([source](https://news.ycombinator.com/item?id=46730175))
- Fees charged and not refundable (2 comments): "AliBaba refuses to refund all of the fees charged. And there's no way to leave negative feedback of a cancelled transaction." ([source](https://news.ycombinator.com/item?id=47316472)) "the payment processing fee of this order is not refundable" ([source](https://news.ycombinator.com/item?id=46730175))
- Seen as low-quality spam marketplace (2 comments): "Temu, Amazon, and Alibaba entered the market claiming to be "marketplaces" connecting "importers to suppliers"" ([source](https://news.ycombinator.com/item?id=48314703)) "it just looks like china-slop sites like shein and Alibaba" ([source](https://news.ycombinator.com/item?id=50088906))

## Where to get it

- [Visit the official site](https://www.alibaba.com/)

## Cite as

Hacker Approved, "Alibaba.com", https://hackerapproved.com/p/alibaba/ (counts from 1,795,640 Hacker News comments, November 2025 to November 2026).